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- Tasks: Support the parts department by coordinating vehicle parts and ensuring accuracy in orders.
- Company: Join a fast-growing company listed in the Sunday Times 100.
- Benefits: Enjoy 33 days holiday, quarterly bonuses, and a personal health cash plan.
- Other info: Dynamic environment with opportunities for growth and regular team celebrations.
- Why this job: Be part of a team that makes someone's bad day better while developing your career.
- Qualifications: Strong communication skills, attention to detail, and ability to work independently.
The predicted salary is between 25000 - 30000 £ per year.
Department: Activate Accident Repair Newcastle
Location: Unit 2, Balliol Business Park, Benton, Newcastle-Upon-Tyne, NE12 8EW
Hours: 40 hours a week
We are looking for a Parts Advisor to be part of our success story. Great career development opportunities – grow with us.
Role Overview: Responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.
Key Responsibilities:
- Monitor and control resources within the parts department.
- Work within internal procedures to achieve targets set out by your line manager.
- Manage daily parts co-ordination of both internal and stock delivered.
- Update parts ordering system.
- Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
- Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
- Carry out monthly stock checks, which reconcile back to usage and suppliers’ invoices.
- Communicate to the controller and reception any potential delays to a parts order arriving on site.
- Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.
Skills and experience:
- Excellent customer service and communication skills, including by telephone, email and in face-to-face situations.
- Flexibility dealing with changes in demand, tasks, and processes.
- Strong attention to detail.
- Computer literate.
- Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
- Good time management and prioritisation skills.
Benefits: We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:
- 33 days holiday, including bank holidays
- Quarterly bonus scheme up to £450 per quarter
- Annual pay review
- Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
- Enhanced maternity, paternity, adoption and shared parental pay
- Life assurance at three times your basic salary
- Free breakfasts and fresh fruit
- A birthday surprise for everyone
What you can expect from us: At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning. Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.
A bit about us: Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values: Our purpose underpins everything we do: Make someone’s bad day better. Our values define how we work with our team members, customers and suppliers: Make it happen – Be accountable. Take the initiative, work fast, and do a great job. Strive for better – Be bold. Challenge the norm - make small improvements often. Win together – Be a team player. Win together, learn together, respect each other.
Parts Advisor in Newcastle employer: Activate Group Limited
Contact Detail:
Activate Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Newcastle
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Activate Group. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for that interview! Research common Parts Advisor interview questions and practice your answers. Make sure you can showcase your excellent customer service skills and attention to detail – these are key for the role!
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with someone from Activate Group, let them know why you’re excited about the role and how you can contribute to making someone’s bad day better.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Activate Group!
We think you need these skills to ace Parts Advisor in Newcastle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Parts Advisor role. Highlight your relevant experience and skills that match the job description, like your attention to detail and customer service abilities. We want to see how you can contribute to our success story!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your skills. Whether it’s through your writing style or examples of past experiences, let us know how you effectively communicate with customers and colleagues alike.
Be Proactive in Your Approach: We love candidates who take the initiative! In your application, mention times when you’ve gone above and beyond in previous roles. This will show us that you’re ready to manage your workload with minimal supervision, just like we value at Activate Group.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Activate Group Limited
✨Know Your Parts
Familiarise yourself with the types of vehicle parts and their functions. Being able to discuss specific parts and their importance during the interview will show your passion and knowledge about the role.
✨Showcase Your Communication Skills
Since excellent communication is key for a Parts Advisor, prepare examples of how you've effectively communicated with customers or team members in the past. This could be through phone calls, emails, or face-to-face interactions.
✨Demonstrate Attention to Detail
Prepare to discuss situations where your attention to detail made a difference. Whether it was checking orders for accuracy or managing stock levels, highlighting these experiences will align with the job's requirements.
✨Be Ready for Flexibility Questions
Expect questions about how you handle changes in demand or unexpected challenges. Think of examples where you adapted quickly to new tasks or processes, showcasing your flexibility and proactive approach.