At a Glance
- Tasks: Support the parts department by coordinating vehicle parts and ensuring accuracy in orders.
- Company: Join a fast-growing company recognised in the Sunday Times 100.
- Benefits: Enjoy 33 days holiday, quarterly bonuses, and a personal health cash plan.
- Other info: Flexible working environment with perks like free breakfasts and birthday surprises.
- Why this job: Be part of a dynamic team with great career development opportunities.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 25000 - 30000 £ per year.
Department: Activate Accident Repair Newcastle
Location: Unit 2, Balliol Business Park, Benton, Newcastle-Upon-Tyne, NE12 8EW
Hours: 40 hours a week
We are looking for a Parts Advisor to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest growing private companies. Great career development opportunities - grow with us.
Role Overview
Responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.
Key Responsibilities
- Monitor and control resources within the parts department.
- Work within internal procedures to achieve targets set out by your line manager.
- Manage daily parts co-ordination of both internal and stock delivered.
- Update parts ordering system.
- Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
- Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
- Carry out monthly stock checks, which reconcile back to usage and suppliers’ invoices.
- Communicate to the controller and reception any potential delays to a parts order arriving on site.
- Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.
Skills and Experience
- Excellent customer service and communication skills, including by telephone, email and in face-to-face situations.
- Flexibility dealing with changes in demand, tasks, and processes.
- Strong attention to detail.
- Computer literate.
- Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
- Good time management and prioritisation skills.
Benefits
- 33 days holiday, including bank holidays
- Quarterly bonus scheme up to £450 per quarter
- Annual pay review
- Personal health cash plan - claim back the cost of everyday healthcare such as dental and optical check-ups
- Enhanced maternity, paternity, adoption and shared parental pay
- Life assurance at three times your basic salary
- Free breakfasts and fresh fruit
- A birthday surprise for everyone
Parts Advisor in Newcastle upon Tyne employer: ACTIVATE GROUP LIMITED
At Activate Group, we pride ourselves on being a Real Living Wage Employer that values our team members and fosters a supportive work culture. As a Vehicle Valeter at our Tunbridge Wells location, you'll enjoy generous benefits such as 33 days of holiday, a personal health cash plan, and opportunities for career development in a fast-growing company that celebrates success and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the company. You never know who might put in a good word for you!
✨Tip Number 2
Prepare for the interview by researching common questions for Parts Advisors. Think about how your skills match the job description and be ready to share specific examples of your experience.
✨Tip Number 3
Show off your communication skills during the interview! Be clear and concise when answering questions, and don’t forget to ask insightful questions about the role and the company.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the position and helps us keep track of your application more efficiently.
We think you need these skills to ace Parts Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Parts Advisor role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service and organisational skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about the Parts Advisor position and how you can contribute to our success story. Keep it friendly and professional, and let your personality come through.
Be Clear and Concise:When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple so we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Parts Advisor position. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at ACTIVATE GROUP LIMITED
✨Know Your Parts
Familiarise yourself with the types of vehicle parts relevant to the role. Research common issues and solutions in the industry, so you can speak confidently about how you would handle parts coordination and management.
✨Show Off Your Communication Skills
Since excellent communication is key for a Parts Advisor, prepare examples of how you've successfully communicated with customers or colleagues in the past. Think about times when you resolved issues or coordinated effectively under pressure.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure accuracy in your work. You might want to share specific instances where your attention to detail made a difference, such as catching an error in an order or managing stock levels efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s parts department and its operations. This shows your genuine interest in the role and helps you understand how you can contribute to their success story.
