At a Glance
- Tasks: Oversee workshop operations, ensuring top-notch service and repairs.
- Company: Join a growing UK business with a focus on team development.
- Benefits: 33 days holiday, quarterly bonuses, health plans, and free breakfasts.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the repair industry.
- Qualifications: Knowledge of vehicle repair, health and safety, and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Workshop Controller to join our team at Activate Accident Repair Mildenhall.
Role overview
Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.
Key Responsibilities
- Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
- Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
- Optimum utilisation of resources within area of responsibility as set out in targets.
- Deliver exceptional customer service.
- Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
- Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
- Monitor and control workshop output and efficiencies.
- Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
- Implement the use of workshop equipment when allocating tasks.
- Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
- Adhere to material wastage targets.
- Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
Skills & Experience
- An understanding of the repair industry, vehicle legislation and trade practices.
- Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
- Computer literate.
- Leadership and coaching attributes.
- Knowledge of repair process.
- Vehicle construction knowledge.
- The ability to work under pressure.
Benefits
- 33 days holiday (including bank holidays)
- Quarterly bonus scheme
- Health Shield cash health plan for all
- Annual pay review
- Enhanced Maternity / Paternity / shared parental / adoption pay
- Life assurance: three times basic salary
- Free breakfast cereals and milk daily
- Free fruit – every Monday
- Free breakfasts sent to site every Wednesday
Activate Group is a growing UK business approaching 1,000+ team members nationwide. We value our people and offer genuine development and progression opportunities.
Workshop Controller in Mildenhall employer: Activate Group Limited
Activate Accident Repair Mildenhall is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on employee growth, we offer comprehensive benefits including a quarterly bonus scheme, generous holiday allowance, and health plans, all within a supportive work culture that values collaboration and excellence in service delivery. Join us in a dynamic environment where your contributions are recognised and rewarded, making a meaningful impact in the automotive repair industry.