At a Glance
- Tasks: Lead the Bodyshop team, ensuring top-notch service and maximising profitability.
- Company: Join a dynamic and ambitious company in the accident repair industry.
- Benefits: Enjoy 33 days holiday, private healthcare, and a bonus scheme.
- Other info: Great career growth opportunities and a fun workplace culture.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in bodyshop management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Department: Activate Accident Repair
Hours: 45 hours per week, Monday – Friday
Location: AAR Mildenhall, Plot 41, Hampstead Avenue, Mildenhall, Suffolk, IP28 7AS
Role Overview
Oversee all aspects of the Bodyshop and ensure customer service level agreements (SLAs) and site key performance indicators (KPIs) are met while maximising profitability.
Benefits
- 33 days holiday (including bank holidays)
- Bonus Scheme
- Car Allowance
- Private Healthcare (BUPA)
- Annual pay review
- Personal health cash plan – claim back the cost of dentist and optical check‑ups
- Enhanced maternity, paternity, adoption and shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
- Birthday surprise for everybody
Key Responsibilities
- Plan resources and equipment levels around budgets and financial plans.
- Establish and maintain a consistent workflow within the Bodyshop through effective capacity planning.
- Adhere to the operational workshop loading system in line with company policy and procedures, ensuring all targets and deadlines are met or addressed.
- Manage daily production coordination.
- Regularly review site KPI performance to identify potential shortfalls against plan, delivery of average repair cost target, CSI targets and customer service scores.
- Manage customer complaints from initial contact through to conclusion, conducting root cause analysis and implementing required actions.
- Promote good communication throughout all areas of responsibility, fostering a pro‑active attitude through regular, open and honest communication that supports the achievement of company objectives.
- Conduct regular performance reviews with all team members, monitor targets and identify training needs.
- Lead all recruitment activities in partnership with the People team.
- Promote employee engagement and retention using company schemes such as Employee of the Month and values nominations.
- Lead support for all site apprentices to review their progress.
- Ensure adherence to all health and safety regulations on site, monitor audit performance and take action where required.
- If required, lead and manage the site to achieve BSI Kitemark.
- Support other Group sites when required.
Skills & Experience
- Technical knowledge and experience of the Accident Repair and Bodyshop industry.
- Previous experience within a management position, with the ability to lead and coach the team.
- Ability to organise office administration, control systems and financial resources.
- Relevant and up‑to‑date knowledge of vehicle design and manufacture, consumer and vehicle legislation, industry and best practice.
- Knowledge of the provisions of E.P.A. and C.O.S.H.H.
- Knowledge of BSI Standards and accreditation.
- Strong numeracy and literacy skills.
- Excellent communication skills.
What We Offer
- Supportive and professional working environment.
- Opportunity to grow with a dynamic and ambitious company.
- Career development and progression opportunities.
Bodyshop Manager in Mildenhall employer: Activate Group Limited
At AAR Mildenhall, we pride ourselves on being an excellent employer, offering a supportive and professional working environment where our Bodyshop Manager can thrive. With generous benefits such as 33 days of holiday, private healthcare, and a bonus scheme, we prioritise employee well-being and engagement. Our commitment to career development ensures that you will have ample opportunities for growth within our dynamic and ambitious company, all while working in the picturesque setting of Mildenhall, Suffolk.
StudySmarter Expert Advice🤫
We think this is how you could land Bodyshop Manager in Mildenhall
✨Tip Number 1
Network like a pro! Reach out to your connections in the accident repair and bodyshop industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially around customer service and team management. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Bodyshop Manager role! We love seeing candidates who take the initiative and show genuine interest in joining our team.
We think you need these skills to ace Bodyshop Manager in Mildenhall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Bodyshop Manager role. Highlight your experience in the accident repair industry and any management roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at AAR Mildenhall. Share specific examples of how you've met SLAs and KPIs in previous roles.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to communicate effectively. Use clear language and structure your application well so we can easily see your qualifications.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Activate Group Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge of the Accident Repair and Bodyshop industry. Be ready to discuss recent trends, vehicle design, and relevant legislation. This shows you're not just interested in the role but also passionate about the field.
✨Showcase Your Leadership Skills
As a Bodyshop Manager, you'll need to lead and coach your team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. This will demonstrate your capability to handle the responsibilities of the role.
✨Understand KPIs and SLAs
Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to the bodyshop environment. Be prepared to discuss how you've met or exceeded these in previous roles, as this will highlight your ability to drive results.
✨Communicate Openly
Effective communication is crucial in this role. During the interview, practice being clear and concise in your responses. Also, think about how you can promote good communication within your future team, as this aligns with the company's objectives.
