Managing Director; Activate Accident Repair & Activate Parts

Job title: Managing Director: Activate Accident Repair and Activate Parts

Department: Executive

Location: Remote

Hours: 37.5 hours per week

We’re looking for a Managing Director: Activate Accident Repair and Activate Parts to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.
**Great career development opportunities – grow with us.

About the role

The Managing Director: Activate Accident Repair (AAR) and Activate Parts (AP) is responsible for leading the businesses in alignment with Group strategy and financial targets.

Key responsibilities

Performance Delivery

1. Ensure AAR and AP deliver against short-term and long-term growth and financial targets, setting annual budgets and owning the P&Ls.
2. Provide leadership and direction to AAR and AP management teams, ensuring the prompt and successful delivery of all services.
3. Continuously improve ways of working, developing industry-leading processes, systems, and controls.
4. Embed a culture of customer-first throughout, leading by example and providing a visible and positive presence on sites.
5. Regularly review short- and long-term business plans to mitigate challenges and exploit opportunities.
6. Promote the Health, Safety & Environmental agenda, ensuring compliance and good practice.

Strategic Management

1. Lead the expansion of AAR, identifying opportunities to grow the business both organically and through acquisition opportunities.
2. Leverage the AP offering to maximise value creation across the Activate Group brands, taking an innovative approach to identifying new opportunities to drive revenue through AP.
3. Optimise the organisational design across AAR and AP to support strategic objectives, maximising efficiency and performance.
4. Identify and adopt sustainable repair technologies that will drive efficiencies.

Customer & Supplier Relationships

1. Own the customer journey across AAR and AP, driving integration with Group businesses to ensure a smooth and efficient customer experience.
2. Lead the supplier management for AAR and AP, leveraging Group scale to continually drive value and alignment with Group objectives.
3. Develop and manage client relationships to deliver direct volume to AAR sites as required.

Team Member Development

1. Ensure that both businesses have the appropriate talent to meet their overall objectives.
2. Engage and motivate all team members in the financial performance of their business unit and the wider Group.
3. Develop management succession plans, identifying and mentoring key managers.
4. Ensure the company and team members act with the highest levels of integrity and are aware of and always act in alignment with legal, regulatory and jurisdictional requirements.

Other

1. Collaborate with leaders across the Group (Finance, HR, IT, Marketing, Onyx) to ensure that AAR and AP receive the requisite support to accomplish their objectives.
2. Ensure timely reporting to the Group Board, key stakeholders and colleagues as appropriate.
3. Ensure culture is in-line with Group values.
4. Champion a culture of innovation to challenge traditional industry practices and develop new solutions to business challenges.

Skills and experience

1. Substantial senior leadership experience within the accident repair industry or a multi-site manufacturing/production environment.
2. Strong personal credibility and presentation skills.
3. Demonstrated proficiency in operations.
4. Proven track record in strategising, executing, and evaluating performance against set objectives and KPIs.
5. Familiarity with budgetary processes and performance reporting mechanisms.
6. Proficiency in streamlining processes and maximising efficiencies.
7. Aptitude for developing and implementing strategic growth plans.
8. Experience of managing suppliers to deliver in line with objectives.
9. Excellent stakeholder management capabilities.
10. Competence in managing conflicting priorities across the Group.

Benefits

1. 33 days holiday (including bank holidays).
2. Personal health cash plan – claim back the cost of things like dentist and optical check ups.
3. BUPA.
4. Car Allowance.
5. Enhanced maternity/paternity/adoption/shared parental pay.
6. Life assurance: three times basic salary.
7. Free breakfasts and fruit.
8. Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you’re at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we’ll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 800 team members nationwide.

We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone’s bad day better.

Values:

1. Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
2. Strive for better – Be bold. Challenge the norm – make small improvements often.
3. Win together – Be a team-player. Win together, learn together, respect each other.

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