Regional Performance Manager United Kingdom Remote (any location) in London

We’re looking for a Regional Performance Manager to join our Automotive team and play a key role in supporting one of our key motor manufacturer clients. Responsible for a defined group of Dealers and Bodyshops, the RPM will work to manage and nurture these relationships to maximise network compliance, engagement and profit opportunities for all parties with a key focus on increasing repair volumes within the authorised network.

The RPM will analyse and interpret key performance data to ensure Retailers and Bodyshops meet their targets and business objectives, making informed recommendations and decisions based on factual insight. The RPM will manage their regions engagement regarding work providers, promoting the benefits to maximise vehicle repair volumes. The RPM will also carry out periodic audits and vehicle inspections to verify repair accuracy, correct parts usage and compliance with work provider SLAs and programme standards.

Apart from the responsibilities, this role offers an exciting opportunity to build a long‑term career with a company that values its people and offers genuine development and progression opportunities.

• Support and implement the client’s strategic programme objectives within the region.
• Ensure all Programme KPIs are achieved across allocated Bodyshops and Dealers.
• Identify opportunities to improve business performance, increase repair volume, and enhance profitability; coach Bodyshops on creating and delivering effective Business Improvement Plans.
• Ensure all Bodyshops report accurately, prioritising data sourced directly from their BMS and monitor data quality and completeness.
• Interpret key performance data (e.g., K2K, average repair cost, parts usage) and support Bodyshops in estimate optimisation.
• Produce monthly regional reports and use insights to plan and deliver targeted improvement activity.
• Conduct regular Performance Review meetings with Dealers and Bodyshops.
• Carry out vehicle inspections and standards audits, reviewing results with Bodyshops to drive continuous improvement.
• Manage audit performance to ensure Audit FTPR targets are met.
• Complete visit reports and action plans within the Bodyshop portal in a timely and accurate manner.
• Proactively promote Bodyshop programmes, including Preferred Supplier, Accident Management, Total Loss Avoidance, and Insurance Products.
• Review customer satisfaction results and ensure all negative feedback is addressed with appropriate rectification actions.
• Develop and support the Minor Damage Repair network within the region, embedding standards and best practice.

• Extensive knowledge of the automotive and collision repair sectors.
• Strong automotive commercial awareness; Aftersales and Retailer experience advantageous.
• High analytical capability with the ability to interpret data, identify trends, and generate actionable insights.
• Excellent interpersonal, communication, and presentation skills, supported by strong numeracy and literacy.
• Highly self‑motivated, organised, flexible, and able to use initiative.
• Proven ability to meet agreed targets within strict deadlines.
• Strong written, verbal, and listening skills.
• Excellent IT proficiency, including advanced skills in MS Excel, Word, and PowerPoint.
• Strong understanding and practical knowledge of Bodyshop Management Systems.
• Resourceful and proactive approach to problem‑solving.
• Excellent time‑management and organisational discipline.
• Strong team player with the ability to collaborate effectively with both technical and non‑technical audiences.
• Competent negotiator with the ability to influence at all levels.
• Full UK Driving Licence.

We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect: 33 days holiday, including