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- Tasks: Lead a dynamic workshop, ensuring top-notch vehicle repairs and exceptional customer service.
- Company: Join one of the UK's fastest-growing private companies with a supportive culture.
- Benefits: Enjoy 33 days holiday, quarterly bonuses, health cash plans, and more perks.
- Other info: Great opportunities for career growth in a vibrant and ambitious environment.
- Why this job: Make a real impact in a thriving industry while developing your career.
- Qualifications: Experience in the repair industry and strong leadership skills are essential.
The predicted salary is between 45000 - 45000 £ per year.
Department: Activate Accident Repair
Hours: 45 hours per week
Salary: up to £45,000 plus quarterly bonus up to £700
Location: AAR Hampton, Unit A & B, Sandfield Industrial Estate, Hampton, TW12 2HR.
Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. Great career development opportunities – grow with us.
About the role
Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.
Benefits
- 33 days holiday (including bank holidays)
- Quarterly bonus scheme
- Personal health cash plan – claim back the cost of things like dentist and optical check ups
- Enhanced maternity / paternity / adoption / shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
- Birthday surprise for everybody!
Key responsibilities
- Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
- Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
- Optimum utilisation of resources within area of responsibility as set out in targets.
- Deliver exceptional customer service.
- Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
- Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
- Monitor and control workshop output and efficiencies.
- Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
- Implement the use of workshop equipment when allocating tasks.
- Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
- Adhere to material wastage targets.
- Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
- Keeping the equipment maintenance schedule up to date.
Skills and experience
- An understanding of the repair industry, vehicle legislation and trade practices.
- Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
- People Management Skills
- Computer literate.
- Strong leadership and coaching attributes.
- Organisational skills
- Knowledge of repair process.
- Vehicle construction knowledge.
- The ability to work under pressure, manage workloads efficiently and meet deadlines
- Excellent communication skills
- Commitment to maintaining high standards of workmanship and customer service
- A proactive attitude with a drive to improve processes and productivity
What We Offer
- Competitive salary (DOE)
- Quarterly bonus scheme (up to £700 per quarter)
- Supportive and professional working environment
- Opportunity to grow with a dynamic and ambitious company
- Career development and progression opportunities
What you can expect from us
At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.
A bit about us
Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 900 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.
Want to know what it’s like to work with us?
Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:
Purpose
Make someone's bad day better
Values
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm – make small improvements often.
- Win together – Be a team-player. Win together, learn together, respect each other.
Bodyshop Workshop Controller in London employer: Activate Group Limited
Contact Detail:
Activate Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Workshop Controller in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops or local meet-ups, and don’t be shy about asking for advice. You never know who might have a lead on that Bodyshop Workshop Controller role!
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how your experience aligns with the responsibilities listed in the job description. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing applications come directly from motivated candidates who are eager to join our growing team.
We think you need these skills to ace Bodyshop Workshop Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bodyshop Workshop Controller role. Highlight your experience in the repair industry, people management skills, and any relevant qualifications. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values. Show us that you’re not just looking for a job, but that you want to grow with us at Activate Group.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving workshop efficiency or delivering exceptional customer service, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our dynamic team at Activate Group. We can’t wait to hear from you!
How to prepare for a job interview at Activate Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the repair industry and vehicle legislation. Familiarise yourself with the key responsibilities of a Bodyshop Workshop Controller, like operational workshop loading systems and Health and Safety compliance. This will show that you're not just interested in the role, but that you understand it inside out.
✨Show Off Your People Skills
As a Workshop Controller, you'll be managing a team, so it's crucial to demonstrate your leadership and coaching abilities. Prepare examples of how you've successfully led a team or improved processes in previous roles. This will help you stand out as someone who can motivate and guide others effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a customer complaint or managing workshop output under pressure. Think through potential scenarios beforehand and how you would tackle them. This will showcase your problem-solving skills and ability to maintain high standards even when things get tough.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company culture, career development opportunities, or how they measure success in the workshop. This shows your genuine interest in the role and helps you determine if the company is the right fit for you.