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- Tasks: Oversee workshop operations, ensuring top-notch service and repairs.
- Company: Join a fast-growing company recognised by the Sunday Times.
- Benefits: Enjoy 33 days holiday, quarterly bonuses, and health cash plans.
- Why this job: Be part of a dynamic team with real career growth opportunities.
- Qualifications: Experience in the repair industry and strong leadership skills required.
- Other info: Supportive environment with perks like free breakfasts and birthday surprises.
The predicted salary is between 36000 - 54000 £ per year.
Department: Activate Accident Repair
Hours: 45 hours per week
Salary: up to £45,000 plus quarterly bonus up to £700
Location: AAR Hampton, Unit A & B, Sandfield Industrial Estate, Hampton, TW12 2HR.
Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. Great career development opportunities – grow with us.
About the role
Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.
Benefits
- 33 days holiday (including bank holidays)
- Quarterly bonus scheme
- Personal health cash plan – claim back the cost of things like dentist and optical check ups
- Enhanced maternity / paternity / adoption / shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
- Birthday surprise for everybody!
Key responsibilities
- Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
- Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
- Optimum utilisation of resources within area of responsibility as set out in targets.
- Deliver exceptional customer service.
- Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
- Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
- Monitor and control workshop output and efficiencies.
- Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
- Implement the use of workshop equipment when allocating tasks.
- Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
- Adhere to material wastage targets.
- Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
- Keeping the equipment maintenance schedule up to date.
Skills and experience
- An understanding of the repair industry, vehicle legislation and trade practices.
- Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
- People Management Skills
- Computer literate.
- Strong leadership and coaching attributes.
- Organisational skills
- Knowledge of repair process.
- Vehicle construction knowledge.
- The ability to work under pressure, manage workloads efficiently and meet deadlines
- Excellent communication skills
- Commitment to maintaining high standards of workmanship and customer service
- A proactive attitude with a drive to improve processes and productivity
What We Offer
- Competitive salary (DOE)
- Quarterly bonus scheme (up to £700 per quarter)
- Supportive and professional working environment
- Opportunity to grow with a dynamic and ambitious company
- Career development and progression opportunities
What you can expect from us
At Activate Group, looking after team members is a major priority. Whether you’re at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we’ll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.
A bit about us
Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 900 team members nationwide. We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.
Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:
Purpose
Make someone's bad day better
Values
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm – make small improvements often.
- Win together – Be a team-player. Win together, learn together, respect each other.
Bodyshop Workshop Controller in Hampton employer: Activate Group Limited
Contact Detail:
Activate Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Workshop Controller in Hampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops or events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to the Bodyshop Workshop Controller role. Think about how your skills in leadership and customer service can shine through. We want you to show them why you're the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at Activate Group, where you can grow with a dynamic team that truly cares about its members.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate your interest and remind them of your key strengths.
We think you need these skills to ace Bodyshop Workshop Controller in Hampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bodyshop Workshop Controller role. Highlight your experience in the repair industry, people management skills, and any relevant qualifications. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values. Remember, we love candidates who are proactive and eager to improve processes.
Showcase Your Communication Skills: Since this role involves liaising with various teams and customers, make sure to demonstrate your excellent communication skills in your application. We appreciate clear and concise language that reflects your ability to explain complex processes simply.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Activate Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the repair industry, vehicle legislation, and trade practices. Being able to discuss these topics confidently will show that you're serious about the role and understand what it entails.
✨Show Off Your People Skills
As a Bodyshop Workshop Controller, you'll need strong leadership and coaching abilities. Prepare examples of how you've successfully managed teams or improved processes in the past. This will demonstrate your capability to lead and motivate others.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing workshop output or dealing with customer complaints. Think through potential scenarios beforehand and have clear, structured responses ready to showcase your problem-solving skills.
✨Highlight Your Commitment to Safety
Health and Safety is crucial in this role. Be prepared to discuss your understanding of Health and Safety regulations and how you've implemented them in previous positions. This will show that you take safety seriously and are proactive in maintaining high standards.