Activate Group is seeking a Customer Service Advisor to join our 24/7/365 Contact Centre in Halifax. You will be the first point of contact, delivering excellent customer service while adhering to processes and building rapport with customers by phone.
The role requires handling high call volumes, working to SLAs and KPIs, and collaborating with internal teams. This permanent part-time position offers development opportunities within a growing UK business.
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Customer Service Advisor | 24/7 Support Halifax employer: ACTIVATE GROUP LIMITED
Activate Group is an exceptional employer located in Newcastle, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as 33 days of holiday, a quarterly bonus scheme, and a personal health cash plan, employees are rewarded for their hard work while being part of a supportive team that celebrates success and fosters growth. Join us to make a meaningful impact in a role that truly contributes to improving our customers' experiences.
