At a Glance
- Tasks: Oversee workshop operations, ensuring top-notch service and repairs.
- Company: Join a growing UK business with 1,000+ team members.
- Benefits: 33 days holiday, quarterly bonuses, health plan, and free breakfasts.
- Other info: Great opportunities for career development and progression.
- Why this job: Build a long-term career in a supportive and dynamic environment.
- Qualifications: Understanding of the repair industry and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Department: Activate Accident Repair
Location: AAR Mildenhall, Plot 41, Hampstead Avenue, Mildenhall, Suffolk, IP28 7AS
Reports to: Bodyshop Manager
Hours: 45 hours per week
We're looking for a Workshop Controller to join our team and play a key role at Activate Accident Repair Mildenhall. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long‑term career with a company that values its people and offers genuine development and progression opportunities.
Role Overview
Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.
Benefits
- 33 days holiday (including bank holidays)
- Quarterly bonus scheme
- Health Shield cash health plan for all
- Annual pay review
- Enhanced Maternity / Paternity / shared parental / adoption pay
- Life assurance: three times basic salary
- Free breakfast cereals and milk daily
- Free fruit – every Monday
- Free breakfasts sent to site every Wednesday
Key Responsibilities
- Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
- Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
- Optimum utilisation of resources within area of responsibility as set out in targets.
- Deliver exceptional customer service.
- Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
- Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
- Monitor and control workshop output and efficiencies.
- Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
- Implement the use of workshop equipment when allocating tasks.
- Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
- Adhere to material wastage targets.
- Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
Skills & Experience
- An understanding of the repair industry, vehicle legislation and trade practices.
- Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
- Computer literate.
- Leadership and coaching attributes.
- Knowledge of repair process.
- Vehicle construction knowledge.
- The ability to work under pressure.
What We Offer
- Competitive salary (DOE)
- Quarterly bonus scheme up to £700 per quarter
- Supportive and professional working environment
- Opportunity to grow with a dynamic and ambitious company
- Career development and progression opportunities
Workshop Controller in Bury employer: Activate Group Limited
At Activate Accident Repair Mildenhall, we pride ourselves on being an excellent employer that prioritises the growth and well-being of our team members. With a supportive work culture, competitive benefits including a quarterly bonus scheme and generous holiday allowance, we offer meaningful career development opportunities in a dynamic environment. Join us to be part of a thriving company that values its people and fosters a collaborative atmosphere for success.
