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- Tasks: Oversee workshop operations and ensure top-notch vehicle repairs.
- Company: Join a fast-growing team at Activate Accident Repair.
- Benefits: Enjoy 33 days holiday, quarterly bonuses, and health plans.
- Why this job: Make a real impact in a supportive and dynamic environment.
- Qualifications: Experience in the repair industry and strong leadership skills.
- Other info: Great career growth opportunities and a fun team culture.
The predicted salary is between 30000 - 42000 £ per year.
We're looking for a Workshop Controller to join our team and play a key role at Activate Accident Repair Mildenhall. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Role overview
Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.
Benefits
- 33 days holiday (including bank holidays)
- Quarterly bonus scheme
- Health Shield cash health plan for all
- Annual pay review
- Enhanced Maternity / Paternity / shared parental / adoption pay
- Life assurance: three times basic salary
- Free breakfast cereals and milk daily
- Free fruit – every Monday
- Free breakfasts sent to site every Wednesday
Key Responsibilities
- Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
- Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
- Optimum utilisation of resources within area of responsibility as set out in targets.
- Deliver exceptional customer service.
- Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
- Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
- Monitor and control workshop output and efficiencies.
- Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
- Implement the use of workshop equipment when allocating tasks.
- Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
- Adhere to material wastage targets.
- Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
Skills & Experience
- An understanding of the repair industry, vehicle legislation and trade practices.
- Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
- Computer literate.
- Leadership and coaching attributes.
- Knowledge of repair process.
- Vehicle construction knowledge.
- The ability to work under pressure.
What We Offer
- Competitive salary (DOE)
- Quarterly bonus scheme up to £700 per quarter
- Supportive and professional working environment
- Opportunity to grow with a dynamic and ambitious company
- Career development and progression opportunities
What you can expect from us
At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customers and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning.
A bit about us
Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values
Our purpose underpins everything we do: Make someone's bad day better. Our values define how we work with our team members, customers and suppliers:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm - make small improvements often.
- Win together – Be a team player. Win together, learn together, respect each other.
Workshop Controller in Bury St Edmunds employer: Activate Group Limited
Contact Detail:
Activate Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to workshop management. Show off your knowledge of vehicle repair processes and health and safety regulations to impress the hiring team.
✨Tip Number 3
Don’t just wait for job postings; be proactive! Reach out directly to companies you admire, like Activate Group, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Workshop Controller role!
We think you need these skills to ace Workshop Controller in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight relevant experience in the repair industry and any leadership roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at Activate Accident Repair. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: In your application, don’t forget to showcase your understanding of vehicle legislation and health and safety practices. We’re keen on candidates who can demonstrate their knowledge and experience in these areas.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Activate Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the repair industry and vehicle legislation. Familiarise yourself with the specific processes and standards that Activate Accident Repair adheres to, as this will show your commitment and understanding of the role.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to demonstrate strong leadership and coaching abilities. Prepare examples from your past experiences where you've successfully led a team or improved workshop efficiency. This will highlight your capability to manage and motivate others.
✨Understand Health and Safety
Be ready to discuss your knowledge of health and safety regulations relevant to the workshop environment. Highlight any previous experience you have in ensuring compliance and managing risks, as this is crucial for the role.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the company culture, opportunities for career development, or how they measure success in the workshop. It shows you're genuinely interested and engaged with the role and the company.