Activate Group is seeking a Customer Service Advisor for our Activate Accident Repair site in Birmingham. You will be the first point of contact for customers and visitors, ensuring a welcoming experience while coordinating courtesy car logistics and liaising with the workshop to provide accurate repair updates.
The role involves handling payments, processing invoices, and supporting with complaints in line with company policy.
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Customer Experience Advisor – Vehicle Repair Center in Birmingham employer: ACTIVATE GROUP LIMITED
Activate Group is an exceptional employer located in Newcastle, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as 33 days of holiday, a quarterly bonus scheme, and a personal health cash plan, employees are rewarded for their hard work while being part of a supportive team that celebrates success and fosters growth. Join us to make a meaningful impact in a role that truly contributes to improving our customers' experiences.
