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- Tasks: Lead the workshop team to ensure top-notch vehicle repairs and service quality.
- Company: Join a fast-growing company with a supportive culture and career progression.
- Benefits: Enjoy competitive salary, quarterly bonuses, and 33 days holiday.
- Why this job: Make a real impact in the repair industry while developing your skills.
- Qualifications: Knowledge of vehicle repair processes and strong leadership skills required.
- Other info: Be part of a dynamic team that celebrates success and values your contributions.
The predicted salary is between 30000 - 42000 £ per year.
Reports to: Bodyshop Manager
Hours: 45 hours per week
We’re looking for a Workshop Controller to join our team, and play a key role at Activate Accident Repair Mildenhall. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Role overview
Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.
- 33 days holiday (including bank holidays)
- Quarterly bonus scheme
- Health Shield cash health plan for all
- Annual pay review
- Enhanced Maternity / Paternity / shared parental / adoption pay
- Life assurance: three times basic salary
- Free breakfast cereals and milk daily
- Free fruit – every Monday
- Free breakfasts sent to site every Wednesday
Key Responsibilities
- Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
- Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
- Optimum utilisation of resources within area of responsibility as set out in targets.
- Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
- Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
- Monitor and control workshop output and efficiencies.
- Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
- Implement the use of workshop equipment when allocating tasks.
- Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
- Adhere to material wastage targets.
- Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
Skills & Experience
- An understanding of the repair industry, vehicle legislation and trade practices.
- Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
- Leadership and coaching attributes.
- Knowledge of repair process.
- Vehicle construction knowledge.
- The ability to work under pressure.
What We Offer
- Competitive salary (DOE)
- Quarterly bonus scheme up to £700 per quarter
- Supportive and professional working environment
- Opportunity to grow with a dynamic and ambitious company
- Career development and progression opportunities
What you can expect from us
At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.
A bit about us: Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values
Our purpose underpins everything we do: Make someone’s bad day better. Our values define how we work with our team members, customers and suppliers:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm - make small improvements often.
- Win together – Be a team player. Win together, learn together, respect each other.
Workshop Controller in Mildenhall employer: Activate Accident Repair
Contact Detail:
Activate Accident Repair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Mildenhall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they stand for and how you can contribute to making someone's bad day better. Tailor your answers to show you're a perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience and how it aligns with the role of Workshop Controller.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Workshop Controller in Mildenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your understanding of the repair industry and any leadership roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the Workshop Controller role. Share specific examples of how you've successfully managed workshop operations or led a team in the past.
Showcase Your Knowledge: Demonstrate your knowledge of vehicle legislation and health and safety practices in your application. We want to see that you understand the importance of compliance and safety in the workshop environment.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application is processed smoothly and you get the best chance to shine in front of our hiring team!
How to prepare for a job interview at Activate Accident Repair
✨Know Your Stuff
Make sure you brush up on your knowledge of the repair industry, vehicle legislation, and trade practices. Being able to discuss these topics confidently will show that you're serious about the role and understand what it entails.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to demonstrate your leadership and coaching abilities. Prepare examples from your past experiences where you've successfully led a team or improved workshop efficiency. This will highlight your capability to manage and motivate others.
✨Understand Health and Safety
Familiarise yourself with health and safety regulations relevant to the workshop environment. Be ready to discuss how you would ensure compliance and address potential risks, as this is crucial for the role and shows your commitment to a safe working environment.
✨Be Ready to Discuss Problem-Solving
Think of scenarios where you've had to work under pressure or resolve issues in a workshop setting. Be prepared to explain your thought process and how you managed to keep things running smoothly, as this will demonstrate your ability to handle the demands of the job.