Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to assess vehicle damage and provide repair estimates.
- Company: Join a fast-growing company with a supportive culture and career progression.
- Benefits: Enjoy competitive salary, quarterly bonuses, and health benefits.
- Why this job: Make a real impact by helping customers through their repair journey.
- Qualifications: Experience in vehicle damage assessment and strong communication skills.
- Other info: Be part of a dynamic team that celebrates success and values development.
The predicted salary is between 44000 - 66000 £ per year.
Department: Activate Accident Repair
Location: Unit A and B, Sandfield Industrial Estate, Oldfield Rd, Hampton TW12 2HR
Reports to: Bodyshop Manager
Hours: 45 hours per week
Salary: up to £55,000 plus quarterly bonus up to £700
We’re looking for a Senior Vehicle Damage Assessor to join our team, and play a key role at Activate Accident Repair. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long‑term career with a company that values its people and offers genuine development and progression opportunities.
Role overview
To manage and provide technical expertise to the site VDAs and customer care team, whilst working as a VDA, delivering estimates for the cost of repair for damaged vehicles.
- 33 days holiday (including bank holidays)
- Quarterly bonus scheme
- Health Shield cash health plan for all
- Annual pay review
- Enhanced Maternity / Paternity / shared parental / adoption pay
- Life assurance: three times basic salary
- Free breakfast cereals and milk daily
- Free fruit – every Monday
- Free breakfasts sent to site every Wednesday
Key Responsibilities
- Lead and manage site VDAs and customer care team members, including technical guidance
- Carry out visual inspections to identify any accidental damage caused to avoid uninsured loss damage costs
- Estimate by considering the most economical repair method
- Provide explanations of the repair procedure and process to team members and customers
- Value vehicles at market value to determine the repairable economics
- Review all open job cards (daily) and report any ongoing and recurrent work in progress problems, as well as ensuring all information on job cards is recorded accurately for invoicing
- Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof
- Estimate repairs required together with the time to be allowed, materials and parts required for repairs and explain work required, to customers and to insurance and other assessors in an efficient, pleasant, courteous and professional manner
- Make efficient use of all modern estimating methods and work in line with approved times
- Bring to customers’ attention any problems, faults and other issues that might impact on the performance and safety of their vehicles
- Maintain awareness of incoming vehicles and flag any issues to the Workshop / Bodyshop Manager
- Awareness of and compliance with Health & Safety requirements
Skills & Experience
- Ability to qualify and quantify repairs required
- Ability to negotiate effectively with third parties
- Great verbal and written communication skills
- Collaborative team member, with strong relationship building skills
- Ability to create an estimate both manually and via company systems
- Up to date technical knowledge and skills including SMART repairs
What We Offer
- Competitive salary (DOE)
- Quarterly bonus scheme (up to £700 per quarter)
- Supportive and professional working environment
- Opportunity to grow with a dynamic and ambitious company
- Career development and progression opportunities
What you can expect from us
At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.
Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.
We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company‑wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.
Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.
A bit about us
Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.
We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values
Our purpose underpins everything we do: Make someone’s bad day better. Our values define how we work with our team members, customers and suppliers:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm - make small improvements often.
- Win together – Be a team player. Win together, learn together, respect each other.
Senior Vehicle Damage Assessor in Hampton employer: Activate Accident Repair
Contact Detail:
Activate Accident Repair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vehicle Damage Assessor in Hampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Activate Group. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and repair methods. Be ready to discuss your experience with estimating repairs and how you handle customer interactions. Show them you’re the perfect fit for the Senior Vehicle Damage Assessor role!
✨Tip Number 3
Don’t forget to showcase your teamwork skills! Highlight examples of how you’ve collaborated with others in previous roles. At Activate Group, being a team player is key, so let them know you can win together!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Activate Group family. Let’s make someone’s bad day better together!
We think you need these skills to ace Senior Vehicle Damage Assessor in Hampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Vehicle Damage Assessor role. Highlight your relevant experience and skills that match the job description, like your ability to manage teams and provide technical expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Activate Accident Repair. Share specific examples of your past work that demonstrate your skills in estimating repairs and managing teams.
Show Off Your Communication Skills: Since great verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Activate Accident Repair
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle damage assessment. Be ready to discuss the latest estimating methods and repair techniques, as well as any relevant regulations. This will show that you're not just a candidate, but a knowledgeable professional who can lead the team.
✨Showcase Your Leadership Skills
Since this role involves managing site VDAs and customer care teams, be prepared to share examples of how you've successfully led teams in the past. Highlight your ability to provide technical guidance and foster collaboration among team members. This will demonstrate that you can thrive in a leadership position.
✨Communicate Clearly
Strong verbal and written communication skills are key for this role. Practice explaining complex repair processes in simple terms, as you’ll need to do this with both customers and insurance assessors. Clear communication will help build trust and ensure everyone is on the same page.
✨Align with Their Values
Familiarise yourself with Activate Group's purpose and values. During the interview, express how your personal values align with theirs, especially around making someone's bad day better. This connection can set you apart as a candidate who truly fits into their culture.