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For Companies At a Glance
- Tasks: Engage with customers, deliver impactful demos, and provide innovative legal tech solutions.
- Company: Fast-growing global SaaS company transforming law firm operations.
- Benefits: Competitive salary, bonuses, private health insurance, and team-building events.
- Why this job: Shape the future of legal tech while collaborating with a supportive team.
- Qualifications: Experience in sales engineering, strong communication skills, and a curious mindset.
- Other info: Dynamic work environment with excellent training and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we’re looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast‑growing global SaaS company that’s reshaping how midsize law firms run their businesses.
If you’re excited by problem‑solving, energized by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we’d love to meet you.
Step into a role where your skills will shine, your ideas will be heard, and your work will directly shape the success of law firms around the world.
The Role at a Glance
- Pre‑Sales Customer Solutions Engineer
- Hybrid – London (Kings Cross) with travel to client sites as required
- Competitive Salary and Bonus possibilities
- Company: Comprehensive legal business management platform for midsize law firms.
- Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.
About You
- Excellent communicator with customers and internal teams; confident saying no when needed.
- Strong relationship builder – personable, empathetic, and able to understand customer needs.
- Curious and eager to learn; stays current with technology and industry trends.
- Technically confident and quick to learn new technologies.
- Bachelor’s degree (or equivalent) in a relevant field, or equivalent experience.
- Proven experience in sales engineering or technical pre‑sales within tech.
- Strong communication and presentation skills; able to explain complex accounting concepts to all audiences.
- Strategic thinker with strong problem‑solving abilities.
- Willingness to travel for on‑site customer work.
- Experience with Salesforce.com.
- Knowledge or exposure to the legal industry.
- Able to work independently and as part of a team.
- Strong multitasking and workload management skills.
- Excellent communication and interpersonal skills.
- Team‑oriented and collaborative mindset.
What we offer in return
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership.
- Competitive salary and bonus possibilities.
- Pension contributions.
- Private medical, dental and life insurance.
- Socials, lunches and team‑building events.
- Outstanding office in Kings Cross, with free barista‑made espresso drinks and free beer on tap.
- Relaxed and friendly team who genuinely care about and trust one another.
- Fantastic training and development opportunities.
If you’re ready to elevate your career, deepen your technical impact, and join a team that values curiosity, collaboration, and growth, we want to hear from you. Actionstep is the place to do your best work – supported, empowered, and surrounded by people who genuinely care. Don’t wait to take the next step. Apply now and help us build the future of legal practice management.
Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote in West Bromwich employer: Actionstep
Contact Detail:
Actionstep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the legal tech space, attend industry events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Nail your pitch! When you get the chance to chat with hiring managers or during interviews, be ready to showcase how your skills align with their needs. Practice explaining complex concepts simply – it’s all about making an impact!
✨Tip Number 3
Show your enthusiasm for the role! Research Actionstep and the legal tech industry, then share your insights during conversations. Let them see your passion for helping law firms thrive with innovative solutions.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about the role!
We think you need these skills to ace Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote in West Bromwich
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology and customer success shine through. We want to see how excited you are about the role and how you can help reshape the legal tech landscape!
Tailor Your Experience: Make sure to highlight your relevant experience in sales engineering or technical pre-sales. We love seeing how your background aligns with what we do, so don’t be shy about showcasing your skills and achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to follow and highlights your key strengths without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Actionstep
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the role. Brush up on the latest trends in legal tech and be ready to discuss how they can benefit potential clients. This will show your passion and expertise during the interview.
✨Master the Art of Communication
As a Pre-Sales Customer Solutions Engineer, your ability to communicate complex ideas simply is crucial. Practice explaining technical concepts in layman's terms. This will help you connect with interviewers and demonstrate your strong communication skills.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific situations where you identified a problem, proposed a solution, and achieved a positive outcome. This will highlight your strategic thinking and problem-solving abilities.
✨Build Rapport and Be Personable
Remember, this role is all about building relationships. During the interview, focus on being personable and empathetic. Ask questions about the company culture and team dynamics to show your interest in collaboration and teamwork.
