At a Glance
- Tasks: Drive revenue growth by deepening client relationships and uncovering cross-sell opportunities.
- Company: Fast-growing legal tech SaaS company transforming how law firms operate.
- Benefits: Pension contributions, private medical insurance, team socials, and fantastic office perks.
- Other info: Great training opportunities and a relaxed, friendly work environment.
- Why this job: Join a dynamic team and make a real impact in the legal tech space.
- Qualifications: Experience in SaaS sales, legal industry knowledge, and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Are you ready to help shape the future of legal tech? At Actionstep, we’re transforming how law firms work - and we’re looking for a dynamic Senior Account Manager to join our UK team. In this role, you’ll be at the heart of growth: working with our valued clients to unlock cross-sell opportunities, deepen relationships, and deliver real value - ensuring they get the most from Actionstep.
You’ll partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and drive revenue growth - all while upholding our customer-first mindset. If you’re energetic, entrepreneurial and thrive in fast-paced SaaS environments, this could be the career move that accelerates you - and helps our clients run their firms smarter.
The Role at a Glance:
- Company: Comprehensive legal business management platform for midsize law firms.
- Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.
Your Background / Skills:
- SaaS/IT Sales.
- Legal Industry Experience.
- Salesforce CRM Experience.
- Consultative Sales & Account Management.
- Upsell, Cross-sell.
Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.
The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. We create a powerful first impression of Actionstep - one that truly reflects our product and value. We clearly communicate how Actionstep empowers law firms to succeed by giving them the time and freedom to focus on what they do best: being lawyers. We continuously sharpen our sales methodology and capabilities to ensure a high-performing, future-ready sales function.
The Senior Account Manager Role:
As Senior Account Manager, you’ll drive revenue growth by uncovering cross-sell opportunities within our existing customer base. You’ll deepen relationships with current clients, identify evolving needs, and position the right add-ons or upgrades to maximise value, retention, and satisfaction. Working closely with Account Managers and Customer Success, you’ll analyse usage patterns, surface insights, and proactively recommend solutions. This role bridges service and sales - ensuring clients get the most from Actionstep while informing product and marketing with real customer trends.
About You:
- Experience in the legal industry, ideally with practice management and accounting software.
- Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets.
- Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities.
- Experienced Salesforce CRM user.
- Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say “no” when needed.
- Proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully.
- Strategic thinker who understands business goals, analyzes data, identifies opportunities, and develops growth plans.
- High energy, positive attitude, strong work ethic, self-directed, and effective in fast-paced environments.
- Able to work autonomously and as a strong team contributor.
- Effective time manager with ability to juggle multiple work streams.
- Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor’s in Business, Marketing, or related field.
What we offer in return:
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership.
- Pension contributions.
- Private medical, dental and life insurance.
- Socials, lunches and team-building events.
- Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap.
- Relaxed and friendly team who genuinely care about and trust one another.
- Fantastic training and development opportunities.
If you’re driven, curious, and excited by the idea of helping customers unlock more value every day, we’d love to hear from you. This is your chance to step into a high-impact role, collaborate with brilliant people, and grow with a fast-scaling SaaS leader. Don’t wait - apply now and help us power the next chapter of legal tech innovation.
UK Senior Account Manager - Global Legal Tech SaaS. employer: Actionstep
Join a dynamic and innovative SaaS legal tech company that values its employees and fosters a collaborative work culture. With competitive salaries and a strong focus on professional development, this role offers significant growth opportunities in a thriving industry. Enjoy the flexibility of a hybrid working model while being part of a team that is dedicated to making a meaningful impact in the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land UK Senior Account Manager - Global Legal Tech SaaS.
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like UK Senior Account Manager - Global Legal Tech SaaS. at Actionstep, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Actionstep. Tailor your message to explain why you’re drawn to them and how you can contribute as a UK Senior Account Manager - Global Legal Tech SaaS.. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace UK Senior Account Manager - Global Legal Tech SaaS.
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Actionstep:When writing your cover letter, make sure to tailor your message specifically for Actionstep. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Actionstep
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Actionstep that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Actionstep that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Actionstep’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
