Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive revenue growth by deepening client relationships and uncovering cross-sell opportunities.
- Company: Fast-growing legal tech SaaS company transforming how law firms operate.
- Benefits: Competitive salary, private medical insurance, pension contributions, and vibrant team events.
- Why this job: Join a dynamic team and shape the future of legal tech while growing your career.
- Qualifications: Experience in SaaS sales, legal industry knowledge, and strong communication skills.
- Other info: Enjoy a relaxed office environment with free espresso drinks and beer on tap.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to help shape the future of legal tech? At Actionstep, we are transforming how law firms work - and we are looking for a dynamic Senior Account Manager to join our UK team. In this role, you will be at the heart of growth: working with our valued clients to unlock cross-sell opportunities, deepen relationships, and deliver real value - ensuring they get the most from Actionstep.
You will partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and drive revenue growth - all while upholding our customer-first mindset. If you are energetic, entrepreneurial and thrive in fast-paced SaaS environments, this could be the career move that accelerates you - and helps our clients run their firms smarter.
The Role at a Glance:
- Company: Comprehensive legal business management platform for midsize law firms.
- Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.
Your Background / Skills:
- SaaS/IT Sales.
- Legal Industry Experience.
- Salesforce CRM Experience.
- Consultative Sales & Account Management.
- Upsell, Cross-sell.
Who we are:
Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.
The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. We create a powerful first impression of Actionstep - one that truly reflects our product and value. We clearly communicate how Actionstep empowers law firms to succeed by giving them the time and freedom to focus on what they do best: being lawyers. We continuously sharpen our sales methodology and capabilities to ensure a high-performing, future-ready sales function.
The Senior Account Manager Role:
As Senior Account Manager, you will drive revenue growth by uncovering cross-sell opportunities within our existing customer base. You will deepen relationships with current clients, identify evolving needs, and position the right add-ons or upgrades to maximise value, retention, and satisfaction. Working closely with Account Managers and Customer Success, you will analyse usage patterns, surface insights, and proactively recommend solutions. This role bridges service and sales - ensuring clients get the most from Actionstep while informing product and marketing with real customer trends.
About You:
- Experience in the legal industry, ideally with practice management and accounting software.
- Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets.
- Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities.
- Experienced Salesforce CRM user.
- Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say "no" when needed.
- Proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully.
- Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans.
- High energy, positive attitude, strong work ethic, self-directed, and effective in fast-paced environments.
- Able to work autonomously and as a strong team contributor.
- Effective time manager with ability to juggle multiple work streams.
- Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor's in Business, Marketing, or related field.
What we offer in return:
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership.
- Pension contributions.
- Private medical, dental and life insurance.
- Socials, lunches and team-building events.
- Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap.
- Relaxed and friendly team who genuinely care about and trust one another.
- Fantastic training and development opportunities.
If you are driven, curious, and excited by the idea of helping customers unlock more value every day, we would love to hear from you. This is your chance to step into a high-impact role, collaborate with brilliant people, and grow with a fast-scaling SaaS leader. Don’t wait - apply now and help us power the next chapter of legal tech innovation.
UK Senior Account Manager - Global Legal Tech SaaS. in London employer: Actionstep
Contact Detail:
Actionstep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Senior Account Manager - Global Legal Tech SaaS. in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, share your insights on the legal industry and SaaS solutions. This will not only demonstrate your knowledge but also show that you’re genuinely interested in helping clients succeed.
✨Tip Number 3
Prepare for those tricky questions! Think about how you can showcase your consultative sales skills and experience with Salesforce CRM. Practice your responses to common interview questions so you can confidently highlight your strengths and how they align with Actionstep’s goals.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note to express your appreciation. It’s a simple gesture that keeps you top of mind and shows your enthusiasm for the role. And remember, apply through our website for the best chance at success!
We think you need these skills to ace UK Senior Account Manager - Global Legal Tech SaaS. in London
Some tips for your application 🫡
Show Your Passion for Legal Tech: When writing your application, let your enthusiasm for legal tech shine through! We want to see how excited you are about transforming the way law firms operate and how you can contribute to that vision.
Tailor Your Experience: Make sure to highlight your relevant experience in SaaS sales and the legal industry. We’re looking for specific examples of how you've driven revenue growth and built strong client relationships, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points or short paragraphs to make it easy for us to see your skills and achievements at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Actionstep!
How to prepare for a job interview at Actionstep
✨Know Your Legal Tech
Make sure you brush up on the latest trends in legal tech and how Actionstep fits into that landscape. Understanding the product inside out will help you articulate how it can benefit clients, which is crucial for a Senior Account Manager role.
✨Showcase Your Sales Success
Prepare to discuss specific examples of your past sales achievements, especially in SaaS or the legal industry. Highlight how you've successfully identified cross-sell opportunities and deepened client relationships, as this aligns perfectly with what they’re looking for.
✨Master the Art of Communication
Since this role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Be ready to demonstrate how you can engage with clients at various levels and present solutions effectively.
✨Be a Problem Solver
Think of potential challenges clients might face and how you would address them. Show that you’re proactive and resourceful by discussing how you’ve tackled issues in the past, which will resonate well with their customer-first mindset.
