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For Companies At a Glance
- Tasks: Engage with customers, deliver impactful demos, and provide innovative legal tech solutions.
- Company: Fast-growing global SaaS company transforming midsize law firms.
- Benefits: Competitive salary, bonuses, private medical insurance, and fun team events.
- Why this job: Shape the future of legal practice while growing your skills in a supportive environment.
- Qualifications: Experience in sales engineering, strong communication skills, and a passion for technology.
- Other info: Join a friendly team in a vibrant Kings Cross office with great perks.
The predicted salary is between 36000 - 60000 £ per year.
Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we’re looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast‑growing global SaaS company that’s reshaping how midsize law firms run their businesses. If you’re excited by problem‑solving, energized by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we’d love to meet you.
Step into a role where your skills will shine, your ideas will be heard, and your work will directly shape the success of law firms around the world.
The Role at a Glance
- Pre‑Sales Customer Solutions Engineer
- Hybrid – London (Kings Cross) with travel to client sites as required
- Competitive Salary and Bonus possibilities
Company: Comprehensive legal business management platform for midsize law firms.
Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.
About You
Key Strengths
- Excellent communicator with customers and internal teams; confident saying no when needed.
- Strong relationship builder – personable, empathetic, and able to understand customer needs.
- Curious and eager to learn; stays current with technology and industry trends.
- Technically confident and quick to learn new technologies.
Experience & Qualifications
- Bachelor’s degree (or equivalent) in a relevant field, or equivalent experience.
- Proven experience in sales engineering or technical pre‑sales within tech.
- Strong communication and presentation skills; able to explain complex accounting concepts to all audiences.
- Strategic thinker with strong problem‑solving abilities.
- Willingness to travel for on‑site customer work.
- Experience with Salesforce.com.
- Knowledge or exposure to the legal industry.
- Able to work independently and as part of a team.
- Strong multitasking and workload management skills.
- Excellent communication and interpersonal skills.
- Team‑oriented and collaborative mindset.
What we offer in return
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership.
- Competitive salary and bonus possibilities.
- Pension contributions.
- Private medical, dental and life insurance.
- Socials, lunches and team‑building events.
- Outstanding office in Kings Cross, with free barista‑made espresso drinks and free beer on tap.
- Relaxed and friendly team who genuinely care about and trust one another.
- Fantastic training and development opportunities.
If you’re ready to elevate your career, deepen your technical impact, and join a team that values curiosity, collaboration, and growth, we want to hear from you. Actionstep is the place to do your best work – supported, empowered, and surrounded by people who genuinely care. Don’t wait to take the next step. Apply now and help us build the future of legal practice management.
Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote in London employer: Actionstep
Contact Detail:
Actionstep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote in London
✨Tip Number 1
Network like a pro! Reach out to people in the legal tech space, attend industry events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for a demo or presentation opportunity during interviews. This is your moment to shine and demonstrate how you can solve problems and add value to the team.
✨Tip Number 3
Be curious and ask questions! During interviews, show your interest in the company’s tech and how it impacts their customers. This not only highlights your eagerness to learn but also helps you understand if the role is the right fit for you.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you note expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for legal tech and customer success shine through. We want to see how excited you are about the role and how you can make a difference in our team!
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in sales engineering or technical pre-sales. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Use it to explain how your background and skills will help us reshape the way law firms operate. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Actionstep
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the role. Brush up on the latest legal tech trends and be ready to discuss how they can benefit potential clients. This will show your passion for the industry and your ability to provide valuable insights.
✨Master the Art of Communication
As a Pre-Sales Customer Solutions Engineer, your communication skills are key. Practice explaining complex concepts in simple terms. Consider doing mock presentations with friends or family to refine your delivery and ensure you come across as confident and approachable.
✨Understand the Customer's Needs
Before the interview, research common challenges faced by midsize law firms. Prepare examples of how your solutions can address these issues. This will demonstrate your empathy and ability to build strong relationships with clients, which is crucial for this role.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you’ve successfully solved problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your strategic thinking and ability to navigate challenges effectively.
