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For Companies At a Glance
- Tasks: Engage with clients, deliver impactful demos, and craft tailored solutions.
- Company: Join a fast-growing global SaaS company transforming legal tech.
- Benefits: Competitive salary, bonuses, private medical, and fun team events.
- Why this job: Shape the future of law firms while growing your technical skills.
- Qualifications: Experience in sales engineering, strong communication, and a passion for tech.
- Other info: Dynamic team culture with excellent training and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we’re looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast‑growing global SaaS company that’s reshaping how midsize law firms run their businesses. Step into a role where your skills will shine, your ideas will be heard, and your work will directly shape the success of law firms around the world.
The Role at a Glance:
- Pre‑Sales Customer Solutions Engineer
- Hybrid – London (Kings Cross) with travel to client sites as required
- Competitive Salary and Bonus possibilities
Your Background / Skills:
- Experience in sales engineering or technical pre‑sales, knowledge of the legal industry, experience with Salesforce CRM.
Pre‑Sales Customer Solutions Engineer Role
The Pre‑Sales Customer Solutions Engineer is a powerhouse player within our Sales Team – where technical mastery meets real‑world impact. In this role, you’ll dive deep into customer challenges, translate complex ideas into clear, compelling solutions, and shape the future success of every firm you engage with. As a high‑impact position, your insights, creativity, and communication skills directly influence customer success and fuel company growth.
Key Strengths
- Excellent communicator with customers and internal teams; confident saying no when needed.
- Strong relationship builder – personable, empathetic, and able to understand customer needs.
- Curious and eager to learn; stays current with technology and industry trends.
- Technically confident and quick to learn new technologies.
Experience & Qualifications
- Bachelor’s degree (or equivalent) in a relevant field, or equivalent experience.
- Proven experience in sales engineering or technical pre‑sales within tech.
- Strong communication and presentation skills; able to explain complex accounting concepts to all audiences.
- Strategic thinker with strong problem‑solving abilities.
- Willingness to travel for on‑site customer work.
- Experience with Salesforce.com.
- Knowledge or exposure to the legal industry.
- Able to work independently and as part of a team.
- Strong multitasking and workload management skills.
- Excellent communication and interpersonal skills.
- Team‑oriented and collaborative mindset.
What We Offer
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership.
- Competitive salary and bonus possibilities.
- Pension contributions.
- Private medical, dental and life insurance.
- Socials, lunches and team‑building events.
- Outstanding office in Kings Cross, with free barista‑made espresso drinks and free beer on tap.
- Relaxed and friendly team who genuinely care about and trust one another.
- Fantastic training and development opportunities.
If you’re ready to elevate your career, deepen your technical impact, and join a team that values curiosity, collaboration, and growth, we want to hear from you. Don’t wait to take the next step. Apply now and help us build the future of legal practice management.
Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote employer: Actionstep
Contact Detail:
Actionstep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your demo skills! Since this role involves showcasing solutions, make sure you can confidently present the product and address potential customer concerns. A well-prepared demo can really set you apart.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider insights and might even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Legal Tech Pre-Sales / Customer Solutions Consultant – Global SaaS. Remote
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pre-Sales Customer Solutions Engineer role. Highlight your experience in sales engineering and any knowledge of the legal industry to show us you’re the perfect fit!
Show Off Your Communication Skills: Since this role is all about connecting with customers, let your communication skills shine through in your application. Use clear, concise language and don’t shy away from showcasing your ability to explain complex ideas simply.
Demonstrate Your Technical Know-How: We want to see your technical expertise! Mention any relevant experience with Salesforce CRM or other technologies that relate to the role. This will help us understand how you can contribute to our team right from the start.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Actionstep
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the role. Brush up on your knowledge of Salesforce CRM and any relevant legal tech solutions. Being able to discuss these confidently will show that you’re not just a people person, but also a tech-savvy candidate.
✨Understand the Legal Landscape
Familiarise yourself with the challenges faced by midsize law firms. Research current trends in the legal industry and think about how the solutions offered by the company can address these issues. This will help you tailor your responses and demonstrate your genuine interest in the sector.
✨Practice Your Presentation Skills
Since this role involves explaining complex concepts, practice presenting technical information clearly and concisely. You might even want to prepare a mock demo of a product or solution. This will not only boost your confidence but also showcase your communication skills during the interview.
✨Build Rapport with Interviewers
Remember, this role is all about relationships. Be personable and empathetic during your interview. Ask questions that show you’re interested in their experiences and insights. Building a connection can make a lasting impression and set you apart from other candidates.
