At a Glance
- Tasks: Lead a Housing First service, providing vital support to those facing homelessness and complex challenges.
- Company: Join a dedicated organisation committed to safeguarding and improving lives.
- Benefits: Enjoy 25 days annual leave, free parking, and access to employee assistance programmes.
- Other info: Dynamic role with opportunities for professional growth and community impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing homelessness services and strong leadership abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Action is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and agency workers to share this commitment.
Location: Community and office based with travel required.
Working Pattern: Full time – 36 Hours per week
Job Purpose: To lead and manage a Housing First service delivering intensive, person-centred support to individuals experiencing homelessness and multiple disadvantage, including mental health needs, substance misuse, offending behaviour, and trauma. The Housing First Manager will ensure the service operates in line with Housing First principles, safeguarding requirements, contractual obligations, and organisational values while driving positive client outcomes and service performance. This service operates between 8am and 5pm Monday to Friday. You may be asked to work beyond these hours in accordance with the needs of the business to ensure contractual obligations.
Key Responsibilities:
- Lead the day-to-day delivery of the Housing First service.
- Ensure services are delivered in line with Housing First principles and trauma-informed practice.
- Monitor performance against KPIs, targets, and quality standards (auditing).
- Develop and maintain effective systems for support planning, risk management, and client outcomes.
- Promote continuous improvement and best practice across the service.
Staff Management:
- Recruit, supervise, and develop staff teams.
- Conduct supervisions, appraisals, and performance reviews.
- Support staff wellbeing and reflective practice.
- Manage staffing issues including absence, conduct, and performance.
Safeguarding & Risk:
- Lead safeguarding processes and ensure compliance with safeguarding legislation and policy.
- Oversee high-risk and complex case management.
- Ensure incidents are recorded and managed appropriately.
- Promote safe lone working practices.
Partnership Working:
- Build and maintain positive relationships with local authorities, housing providers, NHS services, probation, and voluntary sector organisations.
- Represent the organisation at meetings and partnership forums.
- Advocate for clients to access services and reduce barriers to engagement.
Housing & Tenancy Sustainment:
- Oversee tenancy sustainment and housing-related support.
- Develop positive working relationships with landlords and housing providers.
- Support effective move-on and long-term housing stability.
Compliance & Administration:
- Maintain accurate records and reporting systems.
- Ensure compliance with GDPR, health & safety, safeguarding, and organisational procedures.
- Support audits, inspections, and contract monitoring activity.
- Complete reports as per contractual requirements.
Benefits:
- Mileage and Expenses
- Casual Dress
- Free Parking
- Complimentary Tea and Coffee
- Westfield Employee Assistance
- Access to Blue Light Card
- Charity Worker Discount
- Access to the Company Shop
- 180 hours (25 days) annual leave (+ 21.6 hours (3 days) allocated by the business between Christmas and New Year) + Bank Holidays (pro rata)
- 3x Life Assurance
Person Specification:
Experience:
- Significant experience managing homelessness, supported housing, or Housing First services.
- Experience leading teams supporting individuals with complex needs.
- Experience managing safeguarding and risk.
- Experience working with multi-agency partnerships.
- Experience monitoring service performance and outcomes.
Knowledge:
- Strong understanding of Housing First principles.
- Knowledge of trauma-informed practice and psychologically informed environments.
- Understanding of homelessness legislation and safeguarding frameworks.
- Knowledge of mental health, substance misuse, and social exclusion issues.
Skills & Abilities:
- Strong leadership and people management skills.
- Excellent communication and stakeholder engagement skills.
- Ability to manage competing priorities and operational pressures.
- Strong IT, administration, and report-writing skills.
- Ability to analyse data and drive service improvement.
Qualifications:
- Relevant qualification in Housing, Health & Social Care, Management, or equivalent experience.
- Safeguarding training or willingness to complete training.
- Experience working within commissioned services.
- Knowledge of welfare benefits and housing pathways.
- Mental Health First Aid or trauma-informed training.
Housing First Service Manager in Rotherham employer: Actionorg
Action is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals. With a strong commitment to safeguarding and promoting welfare, employees benefit from a supportive work culture that prioritises staff wellbeing and professional development. The organisation offers generous annual leave, flexible working patterns, and access to various employee assistance programmes, making it an ideal place for those looking to grow in their careers while contributing to positive social change.
StudySmarter Expert Advice🤫
We think this is how you could land Housing First Service Manager in Rotherham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing and social care sectors. Attend local events, workshops, or even online webinars. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience managing teams and working with complex needs. Use real-life examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to organisations you admire, like us at StudySmarter, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land that job!
✨Tip Number 4
Keep it real during interviews! Be honest about your experiences and how they align with the Housing First principles. Show your passion for helping vulnerable individuals and your commitment to safeguarding – it’ll make you stand out!
We think you need these skills to ace Housing First Service Manager in Rotherham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing First Service Manager role. Highlight your experience in managing homelessness services and working with individuals facing complex needs, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've successfully led teams and managed staff performance. This is key for us, so don’t hold back on those achievements!
Demonstrate Your Knowledge:Familiarise yourself with Housing First principles and trauma-informed practices. We love candidates who can speak confidently about these topics, so sprinkle in some relevant knowledge throughout your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Actionorg
✨Know Your Housing First Principles
Make sure you brush up on the Housing First principles before your interview. Understand how they apply to the role and be ready to discuss how you would implement them in practice. This shows that you’re not just familiar with the concept, but that you can actively apply it.
✨Showcase Your Leadership Skills
As a Housing First Service Manager, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully led a team or managed complex cases. Highlight your ability to support staff wellbeing and promote a positive working environment.
✨Understand Safeguarding and Risk Management
Familiarise yourself with safeguarding legislation and risk management processes. Be prepared to discuss how you would handle high-risk situations and ensure compliance with policies. This will demonstrate your commitment to safeguarding vulnerable individuals.
✨Engage with Multi-Agency Partnerships
Think about your experience working with various agencies and stakeholders. Be ready to share specific examples of how you've built relationships and advocated for clients in the past. This will show your understanding of the collaborative nature of the role and your ability to navigate complex systems.
