Birmingham Programme Coordinator

We are now recruiting for a Programme Coordinator for our schools in Birmingham. The Birmingham Programme Coordinator (maternity cover) oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face-to-face and online tutoring, always working to deliver a great impact.

The Birmingham Programme Coordinator (maternity cover) supports the recruitment of volunteer tutors, manages the tutor sign-up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Location: Birmingham, with expected travel to schools in the Birmingham area.

Contract and hours: Full time, 12-month fixed-term maternity cover contract. A full working week is 37.5 hours.

Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face-to-face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.

Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.

Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.

Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.

Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

We are looking for someone who is/has:

• The right to work in the UK.
• A valid driving licence with access to a car for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines.
• You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences.
• The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people’s diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely to be more successful in this role if you have:

• Experience of working with young people and/or project management.
• Evidence of an interest in education and/or the third sector.

Benefits:

• Hybrid working – We offer a flexible combination of office and home-based working.
• Holiday – 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to five extra days). 3 additional days between Christmas and New Year.
• Flexitime and TOIL – We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
• Team away days – The whole team across the UK gets together three times a year.
• Pensions – We have a workplace pension scheme with a 4% employer contribution.
• Sabbatical leave – We offer paid and unpaid sabbatical leaves to our long-standing colleagues.
• Culture of celebrating – Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
• Knowledge-sharing – Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
• Socials – Team socials around team days, regular bring-and-share team lunches and other activities.
• Proofreading Team – As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
• Ad hoc projects – Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.