Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients in crisis and navigate them to appropriate services.
- Company: Join Tameside, Oldham, Glossop and Stockport Mind, a leading mental health organisation.
- Benefits: Enjoy company sick pay, pension, and enhanced leave options.
- Why this job: Make a real difference in people's lives while working flexibly.
- Qualifications: Strong communication skills and a solution-focused mindset are essential.
- Other info: Dynamic role with opportunities for growth and collaboration across services.
The predicted salary is between 30000 - 42000 £ per year.
We have an opportunity for a Mental Health Urgent Triage Navigator to join the organisation on a 12-month fixed term basis. Reporting to the Adults Crisis Services Manager, the Mental Health Urgent Triage Navigator will be responsible for:
- Working with clients who present in crisis, including supporting with de-escalation of crisis & risk management.
- Working in partnership with other services, specifically alongside Pennine Trust, GMMH Trust, GMP and NWAS.
- Navigating clients within their own communities to live well.
- Liaising with Community crisis offers to support clients after they have passed through clinical assessment to access the most appropriate response.
What you will bring to TOG Mind:
- Excellent verbal and written communication.
- Ability to respond to change and uncertainty positively.
- Strong organisational and planning skills.
- Solution focused approach.
- Team working and collaboration with others.
- Good at persuading and advocating.
- Ability to travel across the Greater Manchester footprint.
- Flexibility to work over a 24/7 service 365 days a year, including bank holidays.
Your base will be in Bolton, but you may be required to travel to our offices in Tameside and Oldham for training or meeting purposes.
Working Hours: This is a service that runs 12pm-12am, 365 days a year which includes bank holidays. You will be working either 6-hour or 12-hour shifts and must be available to work on weeknights, weekends and bank holidays on a fair rota basis. Your rota will be 4 weeks in advance. The average working pattern for a full-time position is 11.30am—midnight, 3x per week on a rotational basis.
To apply for this role: To be considered for the role, you must send a CV and cover letter which clearly demonstrates how you meet the essential criteria listed on the Job Description and Person Specification, to applications@togmind.org. Please clearly state on your email the job title and reference number 209.
Closing Date: Monday 16th February 2026 at 12:00pm
Anticipated Interview Date: Thursday, February 26, 2026 - 12:00
Employee Benefits: Company sick pay, Company pension, Enhanced maternity leave, Enhanced paternity leave, Bereavement leave.
Mental Health Urgent Triage Navigator in Oldham employer: Action Together
Contact Detail:
Action Together Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Urgent Triage Navigator in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those connected to TOG Mind. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to crisis management and teamwork. We all know that confidence is key, so role-play with a mate or in front of the mirror to nail your responses.
✨Tip Number 3
Show your passion for mental health! During interviews, share personal experiences or stories that highlight your commitment to helping others. It’s all about making that emotional connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at TOG Mind.
We think you need these skills to ace Mental Health Urgent Triage Navigator in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mental Health Urgent Triage Navigator role. Highlight your relevant experience, especially in crisis management and communication skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your ability to work under pressure and collaborate with others.
Showcase Your Flexibility: Since this role requires working flexible hours, make sure to mention your availability in your application. We want to know you can handle the 24/7 nature of the service!
Follow Application Instructions: Don’t forget to follow the application instructions carefully! Send your CV and cover letter to the specified email and include the job title and reference number. It helps us keep everything organised!
How to prepare for a job interview at Action Together
✨Know Your Stuff
Make sure you understand the role of a Mental Health Urgent Triage Navigator inside and out. Familiarise yourself with crisis management techniques, de-escalation strategies, and how to work collaboratively with services like Pennine Trust and GMMH Trust. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is key for this role, prepare examples of how you've effectively communicated in past situations. Think about times when you had to persuade or advocate for someone, especially in a crisis. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Flexibility
This job requires working flexible hours, including weekends and bank holidays. Be ready to discuss your availability and any previous experience you have with shift work. Highlight your adaptability and willingness to respond positively to change and uncertainty, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. Ask about the team dynamics, how they handle crisis situations, or what support systems are in place for staff. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
