At a Glance
- Tasks: Support individuals in mental health crises and coordinate a compassionate response.
- Company: Join Tameside, Oldham, Glossop and Stockport Mind, a leader in community mental health.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Experience in mental health or social care and a passion for helping others.
The predicted salary is between 31500 - 38500 £ per year.
We have an opportunity for a Community Mental Health Crisis Navigator to join the organisation on a 12-month fixed term basis overseeing a pilot phase for one of two Greater Manchester Overnight Community Crisis Hubs. Our Community Mental Health Crisis Service is an innovative, community-based alternative to hospital admission and emergency department attendance for adults experiencing mental health crisis, emotional distress and psychosocial challenges. Operating as an overnight crisis space, the service provides a safe, welcoming and recovery-focused environment where people can access immediate support, stabilisation, and connection to ongoing care.
As a Navigator, you will support the operational running of the shift, support and guide Community Mental Health Crisis Peer Support Workers, coordinate responses to individuals experiencing mental health crisis, and manage safeguarding, risk and escalation processes. The role works collaboratively with statutory and voluntary sector partners to ensure people receive the right support at the right time, reduce escalation to acute services and are connected to appropriate ongoing services.
What you will bring to TOGS Mind:
To be considered for this role, we are looking for passionate staff who have a desire to support vulnerable Adults in Mental Health Crisis in line with our organisational values. You will have a strong track record of working in mental health, health, social care or community-based services. You will bring expertise in shift coordinating, team working, providing a safe and confidential service, and partnership working, with a passion for improving outcomes for people experiencing mental health crisis. You will be confident in partnership communication, de-escalation of risk and safeguarding including safety planning, and team support. Most importantly, you will share our commitment to recovery, trauma-informed practice and the belief that people can move beyond crisis when supported with compassion, dignity and hope.
For an informal discussion about this vacancy please contact Katie Keene, Crisis Service Manager, on 07776324556 or katiekeene@togsmind.org
Key information
- Employer: Tameside, Oldham, Glossop and Stockport Mind
- Locations: Oldham
- Role Type: Fixed term
- Salary: supplementary overnight premium for hours worked between 12am-6am.
- Working Hours: Full-Time
To be considered for the role, you must send a CV and cover letter which clearly demonstrates how you meet the essential criteria listed on the Job Description and Person Specification, to applications@togsmind.org. Please clearly state on your email the job title and reference number.
We are a Disability Confident employer and are committed to offering opportunities to candidates with disabilities. We encourage applications from individuals with disabilities and guarantee an interview to people who meet the essential criteria for the role and have a disability as defined under the Equality Act 2010. Please state in your cover letter if you have a disability and let us know if you require any reasonable adjustments.
Please note successful candidates will be required to complete a self-disclosure form and there is a requirement to complete a DBS check (Disclosure and Barring Service) upon being given a conditional offer. The type of DBS requested will be dependent on the nature of the role you are applying for.
Please note due to volume of applications we receive; we are unable to provide individual feedback at shortlisting stage.
More about this role
- Closing Date: Thursday 10th September 2026 at 12:00pm
- Closing Time: 24.00
- Anticipated Interview Date: Tuesday, September 29, 2026 - 13:00
- Contact Information: Leoniepaton@togsmind.org or 07901 354595
Company pension, Company sick pay, Enhanced maternity leave, Enhanced paternity leave, Bereavement leave, Health and Wellbeing programme.
Would You Consider A Job Share For The Role?: Yes
Community Mental Health Crisis Navigator in Oldham employer: Action Together
TLC: Talk, Listen, Change is an exceptional employer that prioritises employee growth and well-being, offering a supportive hybrid work environment in Greater Manchester. With a strong focus on professional development, generous leave policies, and a collaborative culture, employees are empowered to drive meaningful change while enjoying a healthy work-life balance. Join us to be part of a passionate team dedicated to making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Mental Health Crisis Navigator in Oldham
✨Get Involved in Local Mental Health Initiatives
We all know that networking in the therapy and counselling field can lead to great opportunities. Look out for local mental health awareness events, workshops, or support groups. These are perfect spots to meet potential employers and other professionals who might help open doors for you.
✨Leverage Online Therapy Platforms
Many temporary counselling roles pop up on platforms like BetterHelp or Talkspace. Make sure your profile is top-notch so when clients or employers are browsing, you'll stand out. Plus, showing engagement in this space can really elevate your visibility!
✨Tap into University Career Services
If you're currently studying or recently graduated, don’t ignore your university's career services. They often have great connections to temporary roles in therapy that aren't advertised widely. Plus, they can help you prepare for those all-important interviews!
✨Check Out Local Agencies and Consultancies
Temporary roles in therapy often get filled through agencies that specialise in healthcare staffing. Make a list of local counselling agencies and reach out – a simple email expressing your interest can go a long way. Remember, most agencies appreciate candidates who proactively seek out opportunities!
We think you need these skills to ace Community Mental Health Crisis Navigator in Oldham
Some tips for your application 🫡
Highlight Your Practical Experience:When applying for a temporary role in therapy or counselling, we need to see your practical experience front and centre. Include details of any placement experiences, internships, or voluntary work in your CV. Make sure to mention specific techniques or therapies you’re familiar with—this shows your readiness to jump in and make an impact!
Showcase Your Approach:In your cover letter, take a moment to explain your therapeutic approach and what methodologies you’re passionate about. This is your chance to connect your personal style with the values of Action Together. Temporary roles often require a quick adjustment; helping them understand your philosophy will assure them you're a good fit!
Be Flexible and Open-Ended:Since this is a temporary position, emphasise your flexibility in your application. Highlight that you're eager to take on varying responsibilities or adapt your style to different clients’ needs. It's a huge plus for potential employers who want someone who can slide effortlessly into their team.
Certifications Matter!:Don’t forget to include any relevant certifications or trainings in your application documents. Specific qualifications like a Diploma in Counselling or any accredited workshops/additional training can set you apart. Ensure these are listed clearly in your CV, as they illustrate your commitment to your professional development and the field itself.
How to prepare for a job interview at Action Together
✨Show Your Empathy Skills
In the therapy and counselling field, showcasing your empathy and interpersonal skills is crucial. Prepare to share specific examples from your past experiences where you've demonstrated this, whether in volunteer work, internships, or even personal scenarios.
✨Be Ready for Scenario-Based Questions
Expect some real-world scenario questions where you might need to outline how you'd handle specific client situations. Practise articulating your thought process and the interventions you would consider using, reflecting your understanding of various therapeutic approaches.
✨Highlight Flexibility and Adaptability
Since you're aiming for a temporary role, be prepared to discuss your adaptability. Temporary positions often require quickly building rapport and adjusting to different client needs, so think of examples where you've successfully navigated changes or challenges in a work environment.
✨Prepare Your Personal Philosophy
Having a clear understanding of your therapeutic philosophy can set you apart. Be ready to share how your values and approach align with those of Action Together and why you're passionate about making a difference in clients' lives, even in a temporary position.
