At a Glance
- Tasks: Coordinate volunteers and digital services to support survivors of sexual violence.
- Company: Join SARA, a passionate organisation making a difference in Greater Manchester.
- Benefits: Enjoy 25 days annual leave, wellbeing budget, and access to training.
- Other info: Be part of an intersectional feminist community with excellent career development opportunities.
- Why this job: Make a real impact while supporting a vital cause in a flexible environment.
- Qualifications: Strong organisational skills and a passion for volunteer coordination.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a passionate and motivated Volunteer & Digital Services Coordinator to coordinate our volunteer programme and our digital services (helpline, live chat, and email service). To recruit, train, supervise and support all volunteer roles (Helpline & Digital Service, art group and admin volunteers) and develop the volunteering provision at SARA. This will include coordinating external group supervision for volunteers, identifying needs for further training, providing regular volunteer check‑ins, coordinating volunteer rotas, planning volunteer socials and completing associated volunteer administration.
In addition, you will have oversight of SARA’s digital services and develop the digital services to provide trauma‑informed anonymous and confidential support for survivors of sexual violence. As part of this, you will promote SARA’s digital services in Greater Manchester and beyond, develop the digital services procedures, line manage helpline sessional workers, ensure service user confidentiality, safeguard service users using the digital services, coordinate the on‑call safeguarding rota for the digital services, identify service user themes, and collect and record all service area data.
Key information
- Employer: SARA
- Locations: Greater Manchester, Trafford
- Role Type: Fixed term
- Salary: 6% pension contribution, £40 a month wellbeing budget for all employees
- Working Hours: Full‑time
More about this role
- Closing Date: Monday 10th August 2026 at 12:00pm
- Closing Time: 5pm
- Anticipated Interviews Week Commencing: Monday, August 17, 2026 – 12:00
Employee Benefits
- 25 days per year annual leave allowance, plus bank holidays
- Access to training and continued professional development
- Access to clinical supervision
- Up to 4 days mental health leave per year
- Access to wellbeing provision including SARA's book club and craft group
- Join an intersectional feminist community
Flexible Working Options
- Flexitime
Working Pattern Details
- 35 hours per week, usually working Monday – Friday with ad hoc cover of SARA’s helpline shifts on Tuesday 6pm – 9pm, Thursday 6pm – 9pm and Sunday 3pm – 6pm when needed due to volunteer availability to meet the needs of the service. There will also be an expectation to attend occasional events in the evening and weekends. TOIL will be available for any out‑of‑hours working.
Would You Consider A Job Share For The Role? Yes
Volunteer& Digital Services Coordinator in Manchester employer: Action Together
TLC: Talk, Listen, Change is an exceptional employer that prioritises employee growth and well-being, offering a supportive hybrid work environment in Greater Manchester. With a strong focus on professional development, generous leave policies, and a collaborative culture, employees are empowered to drive meaningful change while enjoying a healthy work-life balance. Join us to be part of a passionate team dedicated to making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer& Digital Services Coordinator in Manchester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Action Together.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Action Together.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Action Together.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Action Together. Apply directly through us to stand out!
We think you need these skills to ace Volunteer& Digital Services Coordinator in Manchester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Action Together. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Volunteer& Digital Services Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Action Together
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Action Together. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
