At a Glance
- Tasks: Support individuals experiencing homelessness to achieve independent living through tailored support.
- Company: Join a dedicated team in a rewarding homelessness accommodation service.
- Benefits: Enjoy casual dress, company pension, paid training, and private healthcare.
- Other info: Flexible working hours with opportunities for job sharing.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Strong communication skills and experience in case management or support planning.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking a motivated and professional Support Worker to join our homelessness accommodation service.
This is a rewarding but demanding role supporting individuals to address the issues that have contributed to their homelessness and to successfully move on to independent living.
The successful candidate will act as a key worker for a caseload of residents, providing person-centred support and coordinating interventions that promote positive outcomes.
Key Responsibilities
- Manage a caseload of residents and act as their designated key worker.
- Complete comprehensive needs and risk assessments.
- Develop, implement, and regularly review bespoke support plans.
- Support residents to identify and achieve realistic goals.
- Facilitate admissions, inductions, and move-ins.
- Maintain accurate, timely, and professional records, case notes, and reports.
- Liaise with external agencies, including local authorities, housing providers, healthcare services, and employment support organisations.
- Source suitable move-on accommodation and support residents through the transition to independent living.
- Monitor progress and ensure support plans remain outcome-focused.
- Contribute to the effective operation of the service and work collaboratively as part of a team.
- Promote safeguarding, equality, diversity, and professional boundaries at all times.
- Applications will only be considered from candidates who can demonstrate:
- Excellent written and spoken English.
- Strong report-writing, record-keeping, and administrative skills.
- A good standard of education (minimum GCSE or above in English and Mathematics, or equivalent).
- Experience of case management, key working, support planning, housing support, homelessness services or a related field.
- Ability to build professional relationships while maintaining clear boundaries.
- Strong organisational skills and attention to detail.
- Competence in using Microsoft Office and case management systems.
- Ability to work independently and manage competing priorities.
- Experience working with people experiencing homelessness.
- Knowledge of housing pathways, welfare benefits, and tenancy sustainment.
- Understanding of trauma-informed and person-centred approaches.
- Please Note
This is not a personal care role.
The position focuses on casework, support planning, housing outcomes, and helping residents progress towards independent living.
Candidates must be confident completing detailed written assessments, maintaining accurate records, and communicating professionally with residents and partner agencies.
- Closing Date: Monday 14th September 2026 at 12:00pm
- Closing Time: 8pm
- Anticipated Interview Date: Wednesday, August 26, 2026 - 13:00
- Employee Benefits: Casual dress Company pension On-site parking Paid training Private healthcare
- Working Pattern Details: Monday - Friday, paid 35 hours a week
- Would You Consider A Job Share For The Role?: Yes
- #J-18808-Ljbffr
Support Worker - Homeless Accommodation in Manchester employer: Action Together
TLC: Talk, Listen, Change is an exceptional employer that prioritises employee growth and well-being, offering a supportive hybrid work environment in Greater Manchester. With a strong focus on professional development, generous leave policies, and a collaborative culture, employees are empowered to drive meaningful change while enjoying a healthy work-life balance. Join us to be part of a passionate team dedicated to making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Homeless Accommodation in Manchester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Action Together.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Action Together!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Action Together, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Action Together or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker - Homeless Accommodation in Manchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Action Together:Before hitting send, make sure to tailor your application specifically to Action Together! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Action Together
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
