At a Glance
- Tasks: Lead brand communications and create engaging content for diverse audiences.
- Company: Join a dynamic charity focused on impactful change and community engagement.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Other info: Hybrid role with excellent career growth and creative collaboration.
- Why this job: Make a real difference by shaping brand messaging and connecting with communities.
- Qualifications: Strong writing skills and experience in communications or marketing.
The predicted salary is between 40000 - 50000 £ per year.
Build brand awareness and help to ensure the TLC: Talk, Listen, Change Group brands are accurately and consistently represented at all times. In particular, ensure consistency in messaging and tone of voice for each brand and when communicating about the Group as a whole. Communicate effectively with our stakeholders (customers for our commercial subsidiaries plus funders, commissioners, supporters, partners and the public for the charity) to strengthen our relationships with them, creating high quality and engaging copy, marketing collateral and communications. Lead all internal communications across TLC, crafting clear, useful, positive and supportive information for our staff, volunteers and Board. Extend the TLC Group’s reach across the UK by delivering marketing campaigns that adhere to our brand guidelines and principles, strengthening our reputation over time with every piece of activity we deliver. Working with the rest of the Marketing (and wider Development and Partnerships) Department, take personal ownership and accountability for the execution of marketing activities according to agreed processes, on time, on budget and to high quality standards.
The Communications Lead will work particularly closely with our Creative Design Lead, who leads all aspects of design across the organisation.
Key Responsibilities- Copywriting and Content Creation: Lead the creation of compelling written copy and marketing assets for a range of audiences and platforms to support the needs of colleagues across the TLC Group – including but not limited to: Engaging, persuasive and impactful sales pitches and proposals, Annual report, Case studies, Key messages, Quotes, Digital and printed collateral, Social and web content and assets, Press releases, Speeches, News articles and other marketing materials. Develop creative ways for this to build brand awareness, market services and facilities, communicate programmes, activities and impact.
- Media and PR: Lead on developing relations with media, generating and placing stories, and generating PR. Create media content including stories for press and publications. Contribute to the identification and management of reputational and other communications and marketing-related risks.
- Social channels: Create engaging and relevant written content for social media that helps grow our following and boost our reputation. Collaborate with our staff teams to ensure all our engagements are on brand and on message.
- Website: Take responsibility for the development and management of all written aspects of the website, including generating content, maximising its potential and monitoring its impact.
- Fundraising and Influencing: Work with the Development Team to produce regular supporter newsletters, mailings, reports and other content to engage with relevant stakeholders. Lead the development of messaging, copy and content to support fundraising propositions, campaigns and events. Help create and test high-level campaign / proposition messaging and lead the development of supporter copy for a range of applications and channels. Create impactful and persuasive pieces to support with influencing.
- Internal Communications: Work alongside the Creative Design Lead and Director of Business Services to further develop our internal communications streams. Craft organisation-wide announcements and produce organisation-wide communications in the form of: Newsletter, Lunch and learn sessions, Podcast, You Said, We Did communications, CEO video messages, Updates on staff group / network activities, Internal events, including town halls and ‘coffee and cake’. Support with the organisation of our annual TLC Group staff conference.
- General: Ensure marketing collateral is compliant, factually correct and internal charity practices are followed (e.g. GDPR, photo consent, claim substantiation, budgeting). Work with the Group Head of Marketing, Marketing Manager and Creative Design Lead to prepare, monitor and report on the annual Marketing and Communications budget. Develop creative communications ideas and keep abreast of latest trends and innovations to help inform our plans.
Key information
Locations: Hybrid, Remote, Greater Manchester, Manchester
Role Type: Permanent
Working Hours: Full-Time
More about this role
Closing Date: Thursday 16th July 2026 at 12:00pm
Closing Time: 9am
Employee Benefits: Annual ‘Continuous Professional Development’ allowance, Generous annual leave entitlement including: Additional December leave (Subject to yearly board approval), Birthday leave, Health & Wellbeing Day, EDI focused Volunteering Day, Access to Employee Assistance Programme, Access to Cycle to Work scheme, Paid 30-minute lunch-break & flexible working approach, Access to social activities hosted by Bruntwood.
Flexible Working Options: Compressed hours, Remote Working
Would You Consider A Job Share For The Role?: Yes
Group Communications Lead in Manchester employer: Action Together
TLC: Talk, Listen, Change is an exceptional employer that prioritises employee growth and well-being, offering a supportive hybrid work environment in Greater Manchester. With a strong focus on professional development, generous leave policies, and a collaborative culture, employees are empowered to drive meaningful change while enjoying a healthy work-life balance. Join us to be part of a passionate team dedicated to making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Group Communications Lead in Manchester
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Action Together and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Action Together are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Action Together on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Action Together. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Group Communications Lead in Manchester
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Action Together. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Action Together:Show us that you’ve done your homework! In your application, briefly mention what you admire about Action Together’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Action Together
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Action Together will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Action Together, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
