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- Tasks: Welcome residents, conduct building checks, and support in communal areas.
- Company: Join Caritas Diocese of Salford, a passionate organisation transforming lives.
- Benefits: Competitive pay, generous leave, pension scheme, and professional development opportunities.
- Why this job: Make a real difference in the community while gaining valuable experience.
- Qualifications: Experience with homeless individuals and good IT skills required.
- Other info: Flexible shifts available; early applications encouraged!
The predicted salary is between 11 - 15 £ per hour.
Based at Caritas Accommodation Projects (Manchester), we are advertising for Bank Support Workers to work a variety of shifts across our accommodation projects. You will provide a friendly and professional welcome to the residents coming in and out of the building, as well as spending time with residents who are in the communal areas.
You will be responsible for doing building checks, dealing with emergencies, answering telephone calls, monitoring CCTV and undertaking minor domestic tasks. Shifts are: Evenings - 16:45pm to 21:15pm (weekdays).
You will also have good IT and admin skills and have the ability to use computer-based systems for recording information (training provided). Experience of working with people who are homeless is essential. You must also be able to cover evenings, nights and weekend shifts.
If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!
Early applications are strongly encouraged as all applications will be reviewed as they are received, and we reserve the right to interview/appoint before the closing date.
Closing date: Monday, 16 February 2026 at 9:00am
Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check.
If you have any queries or issues when applying, then please e-mail hr@caritassalford.org.uk and our HR department will be happy to help.
Caritas Diocese of Salford is an equal opportunities employer.
Key information:
- Employer: Caritas Diocese of Salford
- Locations: Greater Manchester, Manchester
- Role Type: Permanent
- Salary: per hour (plus accrued holiday pay)
- Working Hours: Part-Time
- Working Hours Per Week: Evenings, nights and weekend shifts
This role requires the submission of a completed Caritas application form which you can download from the Careers page on the Caritas Diocese of Salford website. This is to be uploaded to the 'Anything else to upload' section. Your application will not be considered without an application form as we do not accept CVs. You may add a covering letter if you wish to help support your application.
Employee Benefits:
- Annual leave: 26 days per year in addition to bank and public holidays.
- Pension Scheme: Membership of a pension scheme with Aviva.
- Life Insurance: Twice annual salary payment for a death in service.
- Occupational Sick Pay Scheme: Generous scheme which increases with length of service.
- Employee Assistance Programme: Access to confidential life management line, counselling, medical line, eldercare, childcare support, legal and financial information.
- Maternity and Paternity Pay Scheme.
- Support, Learning and Development: Commitment to developing skills and expertise.
- Policies and Procedures: Comprehensive policies supporting family-friendly policies including flexible working.
- Eye Care Scheme: Right to request an eye test and financial contribution for glasses required for VDU work.
- Annual Staff Conference: Invitation to attend.
- Accredited Membership: Disability Confident Employer and Living Wage Employer.
Would You Consider A Job Share For The Role?: Yes
Bank Support Worker in Manchester employer: Action Together
Contact Detail:
Action Together Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Worker in Manchester
✨Tip Number 1
Get to know the organisation! Research Caritas and their values. When you understand what they stand for, you can tailor your approach during interviews and show them why you're a perfect fit.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the interview process, plus it shows your genuine interest in the position.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to working with homeless individuals. Think of examples from your past experiences that highlight your skills and compassion.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to fill out the Caritas application form completely – no CVs allowed, so don’t skip this step!
We think you need these skills to ace Bank Support Worker in Manchester
Some tips for your application 🫡
Get the Application Form Right: Make sure you download the application form from our Careers page and fill it out completely. We can’t consider your application without it, so don’t skip this step!
Show Your Passion: In your covering letter, let us know why you’re excited about working with us at Caritas. Share any relevant experiences you have, especially if you've worked with people who are homeless before.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We love a well-structured application that makes it easy for us to see your skills and experience.
Apply Early!: Don’t wait until the last minute to submit your application. We review applications as they come in, so getting yours in early could give you a better chance of landing an interview!
How to prepare for a job interview at Action Together
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Support Worker. Familiarise yourself with the tasks mentioned in the job description, like building checks and dealing with emergencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Since experience working with homeless individuals is essential, be ready to share specific examples from your past roles. Think about situations where you made a positive impact or handled challenging scenarios. This will highlight your suitability for the position and your ability to connect with residents.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would respond to various situations, such as managing conflicts or providing support to residents in distress. This will not only prepare you for the questions but also showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Consider asking about training opportunities or how the team supports each other in their roles.
