Citizens Advice Bury & Bolton is recruiting a permanent, full-time adviser to join the new Consumer Energy Debt Advice (CEDA) service. The role is primarily telephone-based, with potential for webchat delivery in the future, delivering tailored debt advice to clients with energy debt.
You will work in a trauma-informed, client-centred team, handling high volumes, accurately recording casework and ensuring advice complies with FCA, MaPS, and Advice Quality Standards.
#J-18808-Ljbffr
Energy Debt Advisor (Hybrid, Flexible Hours) employer: Action Together
Bury VCFA is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those passionate about making a difference in the community. With a strong focus on employee growth and development, staff are encouraged to enhance their skills while contributing to meaningful projects that align with the charity's mission. Located in a vibrant area, employees enjoy a fulfilling work-life balance and the unique advantage of being part of a dedicated team committed to delivering impactful services.
