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- Tasks: Lead creative communications, manage social media, and deliver engaging newsletters.
- Company: Join Resolve Poverty, a passionate organisation dedicated to tackling poverty in the UK.
- Benefits: Enjoy hybrid working, 25 days annual leave, and a pension scheme.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Minimum two years' experience in communications or marketing required.
- Other info: Flexible working hours and opportunities for job sharing available.
The predicted salary is between 24000 - 28800 £ per year.
Resolve Poverty is looking for a skilled and creativeCommunications Officer to deliver and coordinate all aspects of our communications activity. Sitting within our policy and research team, this role will be responsible for delivering our regular newsletters and bulletins, managing our website and social media channels, and ensuring our brand remains consistent, engaging, and up to date across all platforms. This role will also support the promotion of our events, training and consultancy offers working closely with our development team, helping us to grow our reach and impact. Reporting to the Head of Policy and Research, you will play a crucial role in delivering against our strategic priorities:
- Maximising the financial resources available to households
- Supporting the development of effective strategic responses to poverty
- Equipping stakeholders with the knowledge and tools they need to tackle poverty
Title: Communications Officer
Location: Combination of homeworking and office based. There is an expectation that you will work two days’ per week from our offices in central Manchester.
Hours: 5 days per week (35 hours).
Contract: Three years.
Probationary period: 4 months.
Purpose: To deliver high-impact communications that promote Resolve Poverty and strengthen its brand and widen its network.
Salary range: £28,000 to £32,000
Paid annual leave entitlement: 25 days pro-rata. An additional leave day is provided for each full calendar year worked up to a maximum of 29 days.
Line management responsibilities: None.
Managed by: Head of Policy & Research
Weare seeking a Communications Officer to deliver Resolve Poverty’s communications and marketing offer.
You will have a minimum of two years’ experience in a similar role and the skills to be able to apply creative, innovative and engaging approaches to our communications and marketing work. As Communications Officer, you’ll play a central role in sharing our work with stakeholders, partners, the media and the public. You’ll lead on digital communications, manage our newsletters and website, support media engagement, and help ensure our brand is consistent, accessible and engaging. You’ll also work closely with colleagues across the organisation to promote our programmes, training and consultancy offers, supporting us to realise income targets
Key responsibilities:
- Coordinate and deliver our external newsletter and monthly Greater Manchester bulletin to our network of 4,000 stakeholders and produce our monthly internal staff newsletter.
- Manage and grow Resolve Poverty’s social media channels, producing engaging text, photo and video content that highlights our advocacy, programmes and events
- Advertise Resolve Poverty’s training, events and consultancy offer, utilising current communication streams and identifying new ones.
- Identifying opportunities to promote and market Resolve Poverty’s training, events and consultancy offer.
- Maintain and update website content, working with colleagues and an external consultant.
- Lead on designing our marketing materials and organisational outputs, ensuring consistent house-style and creating impactful copy
- Act as the first point of contact for media and general enquiries, working with the CEO to draft press releases and liaising with other colleagues and external contacts on media work.
Person specification
- Minimum two years’ experience of working in a relevant communications or marketing role, or with transferable skills developed in other roles.
- An understanding of voluntary or charity sector communications work.
- Confidence in creating compelling content, with an ability to tailor copy to different audiences.
- Strong interpersonal skills, with the ability to work with people from a range of backgrounds and working in a range of different roles.
- Excellent written and verbal communication skills, with the ability to write impactful copy.
- An appetite to align marketing and promotional approaches to Resolve Poverty’s communication outputs, supporting the organisation to develop and strengthen its approach to marketing.
- An ability to work to targets and to report on KPIs.
- Ability to plan and meet a demanding and varied work schedule.
- Excellent team player who is proactive and demonstrates initiative.
- Computer literate in Word, Outlook, Excel, Flourish and Canva.
- An understanding of the policy issues relating to poverty in the UK.
- A passion and commitment for social justice and ending poverty in the UK.
- Experience of poverty in your personal or professional life.
Key information
- Locations: Hybrid, Greater Manchester, Manchester
- Role Type: Fixed term
- Salary: Resolve Poverty is a Living Wage Employer and a Living Hours Employer
- Working Hours: Full-Time
- Working Hours Per Week: Hours: 5 days per week (35 hours)
To apply for this role:
Please send your CV and a cover letter (no longer than three pages) outlining your experience and knowledge linking to the job description and person specification to michelle@resolvepoverty.org by 5pm on Monday 28 July. If you are successful you will be invited to an interview at our office. Please note it is not possible for us to give feedback to non-shortlisted applicants.
More about this role
- Closing Date: Monday 28th July 2025 at 12:00pm
- Closing Time: 17:00
- Anticipated Interviews Week Commencing: Monday, August 11, 2025 – 12:00
- Anticipated Interview Date: Tuesday, August 12, 2025 – 13:00
- Contact Information: michelle@resolvepoverty.org
- Employee Benefits: Pension scheme. Paid annual leave entitlement: 25 days pro-rata. An additional leave day is provided for each full calendar year worked up to a maximum of 29 days.
- Working Pattern Details: Combination of homeworking and office based. There is an expectation that you will work two days’ per week from our offices in central Manchester.
- Would You Consider A Job Share For The Role?: Yes
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Communications Officer employer: Action Together
Contact Detail:
Action Together Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Officer
✨Tip Number 1
Familiarise yourself with Resolve Poverty's mission and current projects. Understanding their strategic priorities will help you tailor your conversations and demonstrate how your skills can directly contribute to their goals.
✨Tip Number 2
Engage with Resolve Poverty on social media. By interacting with their posts, sharing relevant content, and showcasing your knowledge of poverty-related issues, you can make a positive impression before even stepping into an interview.
✨Tip Number 3
Network with professionals in the charity sector, especially those who have experience in communications roles. They can provide insights into the industry and may even offer referrals or advice on how to stand out in your application.
✨Tip Number 4
Prepare for potential interview questions by thinking about how your previous experiences align with the responsibilities of the Communications Officer role. Be ready to discuss specific examples of your work that demonstrate your creativity and effectiveness in communications.
We think you need these skills to ace Communications Officer
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure your cover letter specifically addresses the key responsibilities and person specification outlined in the job description. Highlight your relevant experience in communications and marketing, and demonstrate how your skills align with Resolve Poverty's mission.
Showcase Your Creativity: As a Communications Officer, creativity is essential. Include examples of past projects where you developed engaging content or managed successful campaigns. This could be through newsletters, social media, or other communication channels.
Highlight Relevant Experience: Clearly outline your minimum two years of experience in a similar role. Use bullet points to detail specific tasks you've undertaken that relate to the job, such as managing social media channels or producing newsletters.
Proofread Your Application: Before submitting your CV and cover letter, thoroughly proofread for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a communications role.
How to prepare for a job interview at Action Together
✨Know Your Audience
Before the interview, research Resolve Poverty and its mission. Understand their communications style and the key issues they tackle. Tailoring your responses to reflect their values will show that you're a good fit for the role.
✨Showcase Your Creativity
As a Communications Officer, creativity is key. Prepare examples of past projects where you used innovative approaches in communications. Be ready to discuss how you can bring fresh ideas to their newsletters, social media, and marketing materials.
✨Demonstrate Your Writing Skills
Since strong written communication is essential for this role, be prepared to share samples of your writing. Whether it's newsletters, press releases, or social media posts, showcasing your ability to craft engaging content will be crucial.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing a crisis on social media or promoting an event. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and strategic thinking.