Bank Support Worker

Bank Support Worker

Blackburn Full-Time No home office possible
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At a Glance

  • Tasks: Support young parents in a safe environment, focusing on health and development.
  • Company: Join Caritas Diocese of Salford, a charity dedicated to transforming lives.
  • Benefits: Enjoy competitive pay, 26 days annual leave, and a supportive work culture.
  • Why this job: Make a real impact while developing your skills in a rewarding role.
  • Qualifications: NVQ2 in Health & Social Care or equivalent experience required.
  • Other info: Flexible shifts available; early applications encouraged!

We are advertising for a Bank Support Worker to work a variety of shifts at our Young Parents’ Accommodation in Blackburn which provides a high standard of housing management that delivers a safe and supported environment for young parents and their babies.

This accommodation operates a 24-hour support service with waking nights, 7 days a week. Therefore, we are looking to recruit a Bank Support Worker to work nights, evenings and weekends to ensure a smooth-running service for our accommodation.

The role involves supporting young parents to look after the health and development of themselves and their babies, as well as working positively with other professionals and agencies. You will provide excellent customer service, working with the young parents in a strengths-based way to support them to achieve their goals and help support them to move into their own independent tenancies.

An NVQ2 in Health & Social Care (Adults) or similar qualification or equivalent education or work experience is essential. If this sounds like the next step you are looking for and you would like to work with an organisation passionate about transforming lives, we would love to hear from you!

Based in Blackburn

Early applications are strongly encouraged as all applications will be reviewed as they are received, and we reserve the right to interview / appoint before the closing date.

Closing date: Friday, 29 August 2025 at 10am

Interview date: TBC

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. This role is restricted for females under the Occupational Requirement, Schedule 9 (part 1) of the Equality Act 2010.

For full details please visit Caritas Diocese of Salford – Caritas | Diocese Of Salford (caritassalford.org.uk) – About – Careers

If you have any queries or issues when applying, then please e-mail hr@caritassalford.org.uk and our HR department will be happy to help.

Caritas Diocese of Salford is an equal opportunities employer Registered Charity Number: 1125808

Please note we do not accept applications via agencies or CVs

Key information

  • Employer: Caritas Diocese of Salford
  • Locations: Greater Manchester
  • Role Type: Permanent
  • Salary: £12.72 per hour (plus accrued holiday pay)Bank contract

This role requires the submission of a completed Caritas application form which you can download from the Careers page on the Caritas Diocese of Salford website. This is to be uploaded to the \’Anything else to upload\’ section. Your application will not be considered without an application form as we do not accept CVS. You may add a covering letter if you wish to help support your application

More about this role

  • Closing Date: Friday 29th August 2025 at 12:00pm
  • Closing Time: 10am
  • Anticipated Interview Date: Monday, July 28, 2025 – 13:00
  • Contact Name: Amy Schofield
  • Employee Benefits: Salary Policy – The pay structure is designed to attract and retain the most talented and dedicated people. The structure is reviewed on an annual basis to ensure that salaries remain affordable and competitiveAnnual leave- We have an annual leave entitlement of 26 days per year in addition to bank and public holidays. Our annual leave year operates from 1 April to 31 MarchPension Scheme- We provide all employees who earn more than the threshold membership of a pension scheme with Aviva. Currently our contribution is 5% of qualifying earnings.Life Insurance- Twice annual salary payment for a death in service.Employee Assistance Programme – We offer employee’s access to an Employee Assistance Programme from Health Assured which offers the following support: • 24/7/365 confidential life management line • Counselling • Medical line – 24-hour access to trained nurses • Eldercare, childcare support and access to legal and financial information • Manager Consultancy and Support Service • Critical incident telephone support including stress intervention • Online help and advice for various issues • Health and preventative wellness programmes.Support, Learning and Development – We are committed to developing skills and expertise and offer training and support to all employees. Employees are encouraged to develop and are required to attend mandatory training, other appropriate training, participate in supervision, annual appraisals and development reviews.Policies and Procedures- We have comprehensive policies and procedures which support family friendly policies including flexible working and work life balance.Eye Care Scheme- Employees who are computer users have the right to request an eye test, the cost of which will be refunded and if glasses are required for VDU work a financial contribution will be made.Annual Staff Conference – Staff are invited to attend the Annual Staff Conference.Accredited Membership- Caritas is a Disability Confident Employer and a Living Wage Employer.
  • Would You Consider A Job Share For The Role?: Yes

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Bank Support Worker employer: Action Together

Caritas Diocese of Salford is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its employees. With competitive salaries, generous annual leave, and a commitment to professional growth through training and development opportunities, working as a Bank Support Worker in Blackburn allows you to make a meaningful impact on the lives of young parents while enjoying a range of employee benefits and a strong sense of community.
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Contact Detail:

Action Together Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of young parents and their babies. Understanding the challenges they face will help you demonstrate your empathy and ability to provide tailored support during interviews.

✨Tip Number 2

Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who work in similar roles, as they may provide insights or even referrals for the position.

✨Tip Number 3

Prepare to discuss your experience with strengths-based approaches. Be ready to share examples of how you've supported individuals in achieving their goals, as this aligns closely with the values of the role.

✨Tip Number 4

Research Caritas Diocese of Salford and their mission. Showing that you understand their commitment to transforming lives will help you stand out as a candidate who is genuinely interested in their work.

We think you need these skills to ace Bank Support Worker

Empathy and Compassion
Communication Skills
Customer Service Skills
Teamwork and Collaboration
Problem-Solving Skills
Time Management
Understanding of Child Development
Knowledge of Health and Social Care Standards
Ability to Work Flexible Hours
Conflict Resolution
Record Keeping and Documentation
Adaptability
Interpersonal Skills
Basic First Aid Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Bank Support Worker position. Tailor your application to highlight how your skills and experiences align with the needs of young parents and their babies.

Complete the Application Form: Download the Caritas application form from their Careers page. Ensure that you fill it out completely and accurately, as applications without this form will not be considered.

Craft a Covering Letter: Although not mandatory, a covering letter can enhance your application. Use it to express your passion for supporting young parents and to elaborate on your relevant qualifications, such as your NVQ2 in Health & Social Care or similar experience.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a support role.

How to prepare for a job interview at Action Together

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Bank Support Worker. Be prepared to discuss how your skills and experiences align with supporting young parents and their babies.

✨Showcase Relevant Experience

Highlight any previous experience in health and social care, especially working with families or vulnerable groups. Use specific examples to demonstrate how you've successfully supported others in similar situations.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about how you would approach various scenarios related to supporting young parents and maintaining a safe environment.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewer about the organisation's values, team dynamics, and support systems in place for staff. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

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