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- Tasks: Support clients in crisis and navigate them to appropriate community resources.
- Company: Join Tameside, Oldham, Glossop and Stockport Mind, a leading mental health organisation.
- Benefits: Enjoy company sick pay, pension, and enhanced leave options.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication, organisational skills, and a solution-focused mindset required.
- Other info: Flexible shifts available, with opportunities for career growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We have an opportunity for a Mental Health Urgent Triage Navigator to join the organisation on a 12-month fixed term basis. Reporting to the Adults Crisis Services Manager, the Mental Health Urgent Triage Navigator will be responsible for:
- Working with clients who present in crisis, including supporting with de‐escalation of crisis & risk management.
- Working in partnership with other services, specifically alongside Pennine Trust, GMMH Trust, GMP and NWAS.
- Navigating clients within their own communities to live well.
- Liaising with Community crisis offers to support clients after they have passed through clinical assessment to access the most appropriate response.
What you will bring to TOG Mind:
- Excellent verbal and written communication.
- Someone who can respond to change and uncertainty positively.
- Strong organisational and planning skills.
- Someone who is solution focused.
- Team working and collaboration with others.
- Good at persuading and advocating.
- Ability to travel across the Greater Manchester footprint.
- Ability to work flexibly, over a 24/7 service 365 days a year, including bank holidays.
Working Hours:
This is a service that runs 12pm-12am, 365 days a year which includes bank holidays. You will be working either 6‐hour or 12‐hour shifts and must be available to work on weeknights, weekends and bank holidays on a fair rota basis. Your rota will be 4 weeks in advance. The average working pattern for a full‐time position is 11.30am—midnight, 3x per week on a rotational basis.
To apply for this role, you must send a CV and cover letter which clearly demonstrates how you meet the essential criteria listed on the Job Description and Person Specification.
Closing Date: Monday 16th February 2026 at 12:00pm
Anticipated Interview Date: Thursday, February 26, 2026 - 12:00
Employee Benefits: Company sick pay, Company pension, Enhanced maternity leave, Enhanced paternity leave, Bereavement leave.
Mental Health Urgent Triage Navigator in Ashton-under-Lyne employer: Action Together
Contact Detail:
Action Together Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Urgent Triage Navigator in Ashton-under-Lyne
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those connected to TOG Mind. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to crisis management and teamwork. We all know how important it is to show you're solution-focused, so have some examples ready to share!
✨Tip Number 3
Show your passion for mental health! When you get the chance to speak with someone from the organisation, let them know why this role matters to you. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at TOG Mind.
We think you need these skills to ace Mental Health Urgent Triage Navigator in Ashton-under-Lyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mental Health Urgent Triage Navigator role. Highlight your relevant experience, especially in crisis management and communication skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your ability to work under pressure and collaborate with other services.
Showcase Your Flexibility: Since this role requires working flexible hours, make sure to mention your availability in your application. We want to know you can handle the 24/7 nature of the service without any hiccups!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the details you need about the role there.
How to prepare for a job interview at Action Together
✨Know Your Stuff
Make sure you understand the role of a Mental Health Urgent Triage Navigator inside and out. Familiarise yourself with crisis management techniques, de-escalation strategies, and how to work collaboratively with services like Pennine Trust and GMMH Trust. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is key for this role, prepare examples from your past experiences where you've effectively communicated in challenging situations. Think about times when you had to persuade or advocate for someone, as these stories will highlight your skills and fit for the job.
✨Be Ready for Flexibility
This role requires working flexible hours, including nights and weekends. Be prepared to discuss your availability and how you can manage your time effectively. It’s also a good idea to mention any previous experience you have with shift work or adapting to changing schedules.
✨Demonstrate Team Spirit
Collaboration is crucial in this role, so think of examples that showcase your ability to work well in a team. Whether it’s a project you worked on or a situation where you supported a colleague, sharing these experiences will illustrate your teamwork skills and how you can contribute positively to the organisation.
