Volunteering Support Officer in Rochdale

As a Volunteering Support Officer, you’ll play a key role in championing volunteering across the borough. Working within Rochdale’s volunteering team, you’ll deliver a high‑quality, person‑centred service to individuals exploring volunteering and to volunteer managers across the VCFSE sector. You’ll support people through every step of their volunteering journey by responding to enquiries, delivering 1:1 guidance, and matching volunteers to meaningful opportunities. You’ll help promote volunteering through outreach events, campaigns, and community hubs, with a focus on improving access and engagement for under‑represented groups. You’ll also work closely with partners and colleagues to support volunteering projects, maintain accurate records and impact data, and contribute to a professional, collaborative, and responsive volunteering service that makes a real difference in Rochdale.

The ideal candidate

• You’ll have experience working with volunteers and supporting people from a wide range of backgrounds, adapting your approach to meet different needs and levels of understanding.
• You’ll have a good understanding of the VCFSE sector and the vital contribution volunteers make, alongside knowledge of volunteering best practice.
• You’ll be a strong communicator who is confident building positive, trusting relationships with individuals, community groups and partner organisations.
• You’ll work well both independently and as part of a team, managing your own workload, using initiative and prioritising effectively.
• You’ll be comfortable using Microsoft Office (Outlook, Excel) and you’ll be able to maintain accurate records to support monitoring and reporting.
• You’ll also be able to travel across Rochdale to deliver outreach and community‑based activity as needed.

Hours & contract

• Hours: 21 per week over 3 days. Monday to Friday (occasional weekend and evening work may be required). Days to be agreed.
• Length of contract: Permanent, subject to continued funding.
• Location: Rochdale locality with some hybrid working.

Equal opportunities statement

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. In order to ensure equity of opportunity, Action Together offers a guaranteed interview to any candidate meeting the essential criteria who identifies as a disabled person. Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.