Healthwatch Project Support Officer

Do you want to work for a dynamic, creative, fast‐paced charity? At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it's possible, strengthen others, and be true, we’d love you to consider joining our team.

Healthwatch Oldham and Healthwatch Tameside are looking for an organised, people‐focused team member to help us deliver our mission of improving health and care services for local residents. In this varied role, you’ll work as part of the Healthwatch Oldham and Tameside teams to support board and team meetings, help run public events, and be a friendly point of contact for members of the public.

Responsibilities

• Support board and team meetings.
• Help run public events.
• Be a friendly point of contact for members of the public.
• Input engagement data and keep our CRM database up to date.
• Update our websites and newsletters.
• Support volunteer administration.
• Ensure information resources are accurate and accessible.
• Collaborate with other Action Together teams when needed.

Qualifications

• Highly organised, detail‐driven, and proactive.
• Experience supporting projects and working to tight deadlines.
• Strong communication skills.
• Confidence using Microsoft Office and CRM systems.
• Ability to handle sensitive information with discretion.
• Comfortable working both independently and as part of a team.
• Committed to equality and inclusion.
• Ability to travel when needed.

Details

• Salary: £28,598‐£31,537 per annum (actual pro rata salary £16,682‐£18,397 per annum)
• NJC: Grade 5 SP 12‐18
• Hours: 21 per week (part time)
• Length of contract: Fixed term until 31 March 2027
• Location: Hybrid (work from home and at our office and in communities across Tameside and Oldham)

The closing date for applications is 9:00am on Monday 13 April 2026. Interviews will be held on Wednesday 29 April 2026 and will include a panel interview and task.

Application Process

To apply for this role please visit the 'Work with Us' page under the Jobs section on the Action Together website where you can download an application form and Recruitment pack. Please submit your completed application form to humanresources@actiontogether.org.uk by the advertised deadline and with the subject "confidential, job application". Postal applications can also be considered and should be sent to: HR Team Action Together 80 Union Street Oldham OL1 1DJ.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure equity of opportunity, Action Together offers a guaranteed interview to any candidate meeting the essential criteria as listed in the person specification who identifies as a disabled person. Further information and instructions can be found in section 7 of the application form.

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work: We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK. Please note, the successful candidates will be required to undertake a basic Disclosure and Barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

Support for applicants

We understand that not all applicants have access to the same support or opportunities for interview preparation, so we have included a range of support available on our Work with us page at www.actiontogether.org.uk.