At a Glance
- Tasks: Lead crisis services and ensure high-quality outcomes for the community.
- Company: Family Action, dedicated to supporting families in need.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Flexible hours with a focus on clinical governance and service quality.
- Why this job: Make a real difference in people's lives while managing impactful services.
- Qualifications: Experience in operational management and strong leadership skills.
The predicted salary is between 37800 - 46200 £ per year.
Family Action is seeking an Operational Manager to lead the Listening Lounge and Crisis services across Bolton and Wigan.
The role is hybrid with a strong emphasis on clinical governance and service quality, ensuring outcomes are measured and reported.
You will manage two service managers, oversee subcontracting with TOGS MIND, and ensure flexible, responsive delivery within out-of-hours hours (3pm–10pm, 7 days).
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Head of Crisis & Listening Lounge Operations (Hybrid) in Bolton employer: Action Together CIO
Family Action is an exceptional employer dedicated to supporting individuals through challenging times, with a strong focus on mental health crisis support in Bolton and Wigan. Our work culture promotes flexibility, compassion, and collaboration, allowing employees to make a meaningful impact in the community while benefiting from professional growth opportunities and a supportive team environment. With a commitment to employee well-being and a hybrid working model, we ensure that our staff can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Crisis & Listening Lounge Operations (Hybrid) in Bolton
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Action Together CIO!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Action Together CIO.
We think you need these skills to ace Head of Crisis & Listening Lounge Operations (Hybrid) in Bolton
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Action Together CIO. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Action Together CIO and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Action Together CIO. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Action Together CIO's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Action Together CIO
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Action Together CIO.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Action Together CIO will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Action Together CIO and how you would contribute to adapting HR strategies.
