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- Tasks: Lead operations in a Christian charity, ensuring high-quality care and compliance across multiple sites.
- Company: Keychange, a values-driven charity supporting vulnerable individuals for over a century.
- Benefits: Competitive salary, flexible working, and the chance to make a real impact.
- Why this job: Join a mission-driven team and transform lives through faith-based social care.
- Qualifications: Senior leadership experience in social care and a strong commitment to Christian values.
- Other info: Opportunity for personal growth and influence in a supportive community.
The predicted salary is between 60000 - 84000 £ per year.
We help charities and not-for-profits find the people they need to fulfil their missions. If you are looking for a new role in the charity sector, bookmark this page and keep an eye on it as we regularly advertise positions here. Scroll down to see details of current vacancies.
Director of Operations – Lead with Purpose
Location: Flexible | Salary: c£90k plus benefits
Closing Date: 12 noon on Monday 26 January
Pilgrims' Friend Society has been providing Christian care to older people for over 200 years. As the UK faces an unprecedented ageing population, we are growing to meet the challenge—and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.
As Director of Operations, you'll play a pivotal role in shaping and overseeing our care homes and housing schemes, ensuring outstanding quality, regulatory compliance, and operational excellence. You'll lead a talented team, drive innovation in systems and processes, and work closely with our Executive Team to deliver our ambitious Growth and Renewal Programme.
This is more than a job—it’s a calling. If you have:
- A strong Christian faith and passion for advancing the faith among older people
- Strategic leadership experience in adult social care or a related sector
- Deep knowledge of regulatory and Health & Safety compliance
- The ability to inspire teams and deliver results at scale
...we'd love to hear from you. Join Pilgrims' Friend Society in making a lasting impact—where faith and care meet to transform lives.
For more information about the role including how to apply, please download the application pack.
Transforming lives through Christian care and community
Location: Hybrid working, with one day in London Office
Salary: £70,000 to £75,000 pa depending on experience
Closing Date: Monday 2 March at 12 noon
Are you a senior operational leader with a heart for faith-based social care and a track record of leading complex services well? Keychange is a Christian charity with a proud history of supporting people in vulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported.
Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values. We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.
The role
As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead. You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.
Key responsibilities include:
- Providing visible leadership that embeds Keychange's Christian vision, values and culture across all services
- Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
- Holding accountability for regulatory compliance, quality assurance and service improvement
- Driving operational excellence, innovation and efficiency through effective systems and processes
- Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
- Developing, coaching and inspiring senior managers and leaders to perform at their best
This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.
About you
We are looking for a values-led, strategic and credible leader who brings:
- Senior leadership experience within social care, housing, homelessness or a closely related sector
- A proven track record of leading multi-site services and managing senior operational leaders
- Strong experience of working within regulated environments and delivering high-quality, compliant services
- Sound financial and commercial awareness, with experience of managing budgets and resources of a similar scale to Keychange (250 staff across 10 sites)
- A passion for developing people, culture and values-driven practice
- A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)
You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.
What we offer
This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference. The role involves regular travel across our sites in the south of England with flexibility around base location.
For more information about the role including how to apply, please download the application pack.
Director of Operations – Hybrid, London employer: Action Planning Consultancy Ltd
Contact Detail:
Action Planning Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations – Hybrid, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisations you’re applying to. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Director of Operations. Highlight your leadership skills and passion for social care, and don’t forget to share specific examples of your successes.
✨Tip Number 4
Don’t just apply through job boards—head over to our website and submit your application directly! This shows initiative and gives you a better chance of standing out from the crowd.
We think you need these skills to ace Director of Operations – Hybrid, London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the charity sector shine through. We want to see how your values align with our mission and how you can contribute to making a difference in people's lives.
Tailor Your CV: Make sure your CV is tailored to the role of Director of Operations. Highlight your relevant experience in social care and leadership, and don’t forget to mention any specific achievements that demonstrate your ability to drive operational excellence.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the details you need about the role and our organisation there.
How to prepare for a job interview at Action Planning Consultancy Ltd
✨Know Your Mission
Before the interview, take some time to understand the mission and values of the organisation you're applying to. For a role like Director of Operations, it’s crucial to align your personal values with theirs, especially since they focus on Christian care for older people. Be ready to discuss how your faith and leadership style can contribute to their vision.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles that demonstrate your strategic leadership experience in social care or related sectors. Highlight instances where you’ve successfully led multi-site operations, managed teams, and ensured compliance with regulations. This will show them you have the practical skills needed for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you’ve faced in previous roles and how you overcame them. This is your chance to showcase your operational excellence and innovative thinking, which are key for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the organisation's future plans, culture, and how they measure success. This not only shows your genuine interest but also helps you determine if the organisation is the right fit for you. It’s a two-way street!
