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- Tasks: Lead operations in faith-based social care, ensuring quality and compliance across multiple sites.
- Company: Keychange, a Christian charity dedicated to supporting vulnerable individuals for over a century.
- Benefits: Competitive salary, flexible working, and the chance to make a meaningful impact.
- Why this job: Join a mission-driven team transforming lives through compassion and excellence in care.
- Qualifications: Senior leadership experience in social care and a strong commitment to Christian values.
- Other info: Opportunity for personal growth and influence in a supportive community.
The predicted salary is between 63000 - 75000 £ per year.
We help charities and not-for-profits find the people they need to fulfil their missions. If you are looking for a new role in the charity sector, bookmark this page and keep an eye on it as we regularly advertise positions here. Scroll down to see details of current vacancies.
Director of Operations – Lead with Purpose
Location: Flexible | Salary: c£90k plus benefits
Closing Date: 12 noon on Monday 26 January
Pilgrims' Friend Society has been providing Christian care to older people for over 200 years. As the UK faces an unprecedented ageing population, we are growing to meet the challenge—and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.
As Director of Operations, you'll play a pivotal role in shaping and overseeing our care homes and housing schemes, ensuring outstanding quality, regulatory compliance, and operational excellence. You'll lead a talented team, drive innovation in systems and processes, and work closely with our Executive Team to deliver our ambitious Growth and Renewal Programme.
This is more than a job—it’s a calling. If you have:
- A strong Christian faith and passion for advancing the faith among older people
- Strategic leadership experience in adult social care or a related sector
- Deep knowledge of regulatory and Health & Safety compliance
- The ability to inspire teams and deliver results at scale
...we'd love to hear from you. Join Pilgrims' Friend Society in making a lasting impact—where faith and care meet to transform lives.
For more information about the role including how to apply, please download the application pack.
Transforming lives through Christian care and community
Location: Hybrid working, with one day in London Office
Salary: £70,000 to £75,000 pa depending on experience
Closing Date: Monday 2 March at 12 noon
Are you a senior operational leader with a heart for faith-based social care and a track record of leading complex services well? Keychange is a Christian charity with a proud history of supporting people in vulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported.
Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values. We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.
The role
As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead. You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.
Key responsibilities include:
- Providing visible leadership that embeds Keychange's Christian vision, values and culture across all services
- Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
- Holding accountability for regulatory compliance, quality assurance and service improvement
- Driving operational excellence, innovation and efficiency through effective systems and processes
- Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
- Developing, coaching and inspiring senior managers and leaders to perform at their best
This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.
About you
We are looking for a values-led, strategic and credible leader who brings:
- Senior leadership experience within social care, housing, homelessness or a closely related sector
- A proven track record of leading multi-site services and managing senior operational leaders
- Strong experience of working within regulated environments and delivering high-quality, compliant services
- Sound financial and commercial awareness, with experience of managing budgets and resources of a similar scale to Keychange (250 staff across 10 sites)
- A passion for developing people, culture and values-driven practice
- A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)
You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.
What we offer
This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference. The role involves regular travel across our sites in the south of England with flexibility around base location.
For more information about the role including how to apply, please download the application pack.
Director of Operations – Faith-Driven Social Care Leader in London employer: Action Planning Consultancy Ltd
Contact Detail:
Action Planning Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations – Faith-Driven Social Care Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisations you’re applying to. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for the role and how your experience aligns with their needs. A confident and clear presentation can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position and keeps you on their radar.
We think you need these skills to ace Director of Operations – Faith-Driven Social Care Leader in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for faith-driven social care shine through. We want to see how your values align with our mission and how you can make a difference in the lives of older people.
Tailor Your CV: Make sure your CV is tailored to the role of Director of Operations. Highlight your strategic leadership experience and any relevant achievements in adult social care. We love seeing how your past experiences can contribute to our future!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences. We appreciate clarity, and it helps us understand how you can fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the details you need about the role and our organisation there.
How to prepare for a job interview at Action Planning Consultancy Ltd
✨Know Your Mission
Before the interview, take some time to really understand the mission and values of the organisation. Reflect on how your own faith and experiences align with their goals. This will not only help you answer questions more authentically but also show your genuine interest in the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how it has positively impacted teams in the past. Use specific examples from your experience in social care or related sectors to illustrate how you've inspired teams and driven operational excellence.
✨Understand Regulatory Compliance
Brush up on the key regulations and compliance standards relevant to the charity sector, especially in social care. Being able to speak knowledgeably about these topics will demonstrate your expertise and readiness to handle the responsibilities of the Director of Operations role.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the challenges faced by the organisation. Inquire about their current initiatives, future plans, and how they measure success. This shows that you're not just interested in the position, but also in contributing to their long-term vision.
