Homeless Services Officer

Homeless Services Officer

Leicester Full-Time 16300 - 19200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals experiencing homelessness and help them find stable accommodation.
  • Company: Action Homeless, dedicated to ending homelessness in our City.
  • Benefits: Competitive salary, permanent contract, and opportunity for on-call enhancements.
  • Other info: Join a passionate team committed to social change and community support.
  • Why this job: Make a real difference in people's lives and empower them to achieve better living standards.
  • Qualifications: Experience working with diverse populations, especially refugees, is preferred.

The predicted salary is between 16300 - 19200 £ per year.

Job Description

Homeless Services Officer

Salary: £27,283 (this includes £1213 enhancement for participating in the organisation’s out of hour’s on-call on a rota basis) – pending April increase

Hours: 37 hours per week (covering 7 days on a rota)

Contract: Permanent

Ever thought about a career in Homeless Services?

We have a range of opportunities for people who have experience of working in the homeless sector, ideally as a support officer within homeless services, or people with strong transferable skills who are able to articulate how these will benefit the people we support. Whilst you may not have direct experience of delivering person centred support to people experiencing homelessness, you will have a strong set of transferable skills in relation to housing and/or people experiencing homelessness. You will also be able to demonstrate a good understanding of homelessness and the challenges people experiencing homelessness face.

We will expect a well written completed application form that clearly sets out how you meet our current job description, with examples, which also demonstrates a good proficiency of the English language.

To apply please visit our website. Applicants who have previously been unsuccessful for this role are kindly asked to not reapply at this time.

Closing date: 5th April

Interviews: 15th April

Homeless Services Officer employer: Action Homeless Leicester

Action Homeless is an exceptional employer dedicated to making a tangible difference in the lives of individuals experiencing homelessness. With a strong commitment to employee development and a supportive work culture, we offer our Homeless Services Officers the opportunity to engage in meaningful work that empowers vulnerable populations, particularly refugees. Our inclusive environment fosters collaboration and innovation, ensuring that every team member feels valued and has the chance to grow professionally while contributing to our mission of ending street homelessness in the City.
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Contact Detail:

Action Homeless Leicester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Homeless Services Officer

✨Tip Number 1

Network like a pro! Reach out to people in the homeless services sector, attend local events, and connect with organisations that share our mission. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show your passion! When you get the chance to chat with potential employers, make sure to express why you're passionate about ending homelessness. Share any relevant experiences or stories that highlight your commitment to making a difference.

✨Tip Number 3

Prepare for interviews by researching the organisation and its services. Understand their approach to supporting clients, especially those from refugee backgrounds. This will help us tailor your responses and show that you're genuinely interested in their work.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our team at Action Homeless.

We think you need these skills to ace Homeless Services Officer

Client Support
Crisis Intervention
Knowledge of Homelessness Issues
Experience with Refugee Populations
Communication Skills
Empathy
Problem-Solving Skills
Teamwork
Adaptability
Organisational Skills
Cultural Competence
Case Management
Networking Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for ending homelessness shine through. We want to see that you genuinely care about making a difference in people's lives, especially for those from the refugee population.

Tailor Your Experience: Make sure to highlight any relevant experience you have in supporting individuals facing homelessness or working with diverse communities. We love seeing how your background aligns with our mission!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and motivations.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.

How to prepare for a job interview at Action Homeless Leicester

✨Know Your Stuff

Make sure you understand the mission of Action Homeless and their commitment to ending street homelessness. Familiarise yourself with their services, especially the low support and resettlement service, as well as the specific needs of the refugee population they serve.

✨Show Empathy and Understanding

During the interview, demonstrate your ability to connect with individuals experiencing homelessness. Share any relevant experiences or stories that highlight your compassion and understanding of the challenges faced by this client group.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in real-life situations. Think about how you would handle various scenarios related to homelessness, such as supporting someone in crisis or helping a client access permanent accommodation.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions ready to ask. This could be about the team dynamics, the training provided for new officers, or how success is measured in the role. It shows your genuine interest in the position and the organisation.

Homeless Services Officer
Action Homeless Leicester
Location: Leicester
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