At a Glance
- Tasks: Provide essential admin support to help asylum seekers and refugees thrive.
- Company: Join an award-winning charity making a real difference in the community.
- Benefits: Enjoy a competitive salary, 28 days leave, and a 6% pension contribution.
- Other info: Flexible working hours in a supportive environment with growth opportunities.
- Why this job: Be part of a vibrant team and positively impact people's lives every day.
- Qualifications: Strong organisational skills and a passion for supporting diverse communities.
The predicted salary is between 23257 - 24197 € per year.
Are you looking for a better work-life balance? Would you like to work in a vibrant city and make a real difference to people's lives? Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We're looking for a Service Administrator to join the team to support the work we do.
About The Role
You’ll be part of the Accommodation team, providing essential administrative support to ensure smooth operation and compliance of maintenance, compliance and property related tasks. You will work closely with the Repairs and Maintenance Officer, Support Work Team and Accommodation Services Manager. In tandem with this key role within the Accommodation Service, you will support our other client services: Young Lives, InterAction, and Language and Learning. This part of the role includes volunteer and general administration tasks in supporting activities and events, and ensuring the administration of our volunteer recruitment and training.
Essential Information
- Reports to: Accommodation Services Manager
- Hours: 35 hours per week full-time
- Salary Scale: £23,257 – £24,197 per annum (subject to adjustment in line with Real Living Wage updates), plus a 6% pension contribution.
- Annual Leave: 28 days + 8 English Bank Holidays
Application deadline is 23:59 on Sunday 8th March 2026. Job Vacancy Reference: REF0426. Interviews are planned to be held on w/c 16th March 2026 at Action Foundation, Melbourne Street Newcastle, NE1 2JQ.
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we encourage you to contact Helen Cowgill, Accommodation Services Manager, at [email protected], or you can email our general recruitment inbox at [email protected].
Note: We reserve the right to close this vacancy early should we receive sufficient applications. To ensure a fair process for everyone, we only accept the completed application form linked above. Please do not send CVs and/or cover letters, as these will not be reviewed.
Service Administrator in Newcastle upon Tyne employer: Action Foundation UK
Action Foundation is an exceptional employer that prioritises work-life balance while making a significant impact in the community. Located in the vibrant city of Newcastle, employees benefit from a supportive work culture, opportunities for personal and professional growth, and a commitment to empowering asylum seekers, refugees, and migrants. With generous annual leave, a competitive salary, and a strong pension contribution, joining our team as a Service Administrator means being part of a dedicated organisation that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Action Foundation. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the charity's mission and values. Show us that you're not just looking for any job, but that you genuinely care about making a difference in the lives of asylum seekers and refugees.
✨Tip Number 3
Practice common interview questions with a mate. This will help you feel more confident and articulate when discussing how your skills align with the Service Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you're really keen on joining the team.
We think you need these skills to ace Service Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Read the Job Description Carefully:Before you start filling out the application, take a good look at the job description. We want to see that you understand what the role involves and how your skills fit in. Highlight any key points that resonate with you!
Follow the Application Instructions:Make sure you stick to the application guidelines provided. We only accept completed application forms, so don’t send us CVs or cover letters. It’s all about keeping things fair and square for everyone!
Show Your Passion for the Cause:In your application, let us know why you’re excited about working with Action Foundation. We love seeing candidates who are genuinely passionate about supporting asylum seekers, refugees, and migrants. Share your motivation!
Double-Check Before Submitting:Before you hit that submit button, give your application a once-over. Check for any typos or missing information. A polished application shows us you care about the details, and we appreciate that!
How to prepare for a job interview at Action Foundation UK
✨Know the Organisation
Before your interview, take some time to research Action Foundation. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Prepare for Role-Specific Questions
Since the role involves administrative support within the Accommodation team, be ready to discuss your experience with similar tasks. Think about examples where you've ensured compliance or managed property-related tasks, and how those experiences can translate to this position.
✨Showcase Your Teamwork Skills
You'll be working closely with various teams, so highlight your ability to collaborate. Prepare examples of how you've successfully worked with others in past roles, especially in volunteer settings or community-focused projects, as this aligns well with the charity's ethos.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that demonstrate your interest in the role and the organisation. You might ask about the challenges the Accommodation team currently faces or how success is measured in this position. This shows you're thinking ahead and are genuinely invested in contributing.
