Action for Pulmonary Fibrosis (APF) is seeking a Senior Supporter Care Officer to own day-to-day supporter care, build lasting relationships and drive improvements based on feedback. You will coordinate welcomes, thank-you messages and follow-ups, assist with fundraising and enquiries, and manage JustGiving and MuchLoved activities.
You will maintain CRM records, champion the supporter voice, and collaborate with the Fundraising team to enhance journeys.
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Senior Supporter Care Lead – Donor Experience in Peterborough employer: Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make a meaningful impact in the community. With a strong focus on professional development, team members are encouraged to grow their skills while working towards a shared mission of supporting those affected by pulmonary fibrosis. Located in a vibrant area, the organisation offers unique opportunities for networking and engagement with like-minded individuals, making it an ideal place for passionate professionals seeking rewarding careers.
Contact Details:
Action for Pulmonary Fibrosis Recruitment Team
