At a Glance
- Tasks: Lead and develop healthcare services for individuals with long-term health conditions like ME.
- Company: Action for ME, a passionate organisation dedicated to supporting those affected by ME.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Opportunity to shape services and collaborate with multidisciplinary teams.
- Why this job: Join a dynamic team and enhance healthcare for people living with ME.
- Qualifications: Registered healthcare professional or experienced commissioner with leadership skills.
We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME. As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.
Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.
Job Purpose
Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME's clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.
At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more. We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.
Key Responsibilities
- Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.
- Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.
- Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.
- Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.
- Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.
- Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.
- Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.
- Provide expert advice on complex cases, supporting the team with clinical decision-making.
- Designated Safeguarding Officer for Healthcare Services.
- Represent Action for ME at external forums, conferences, and policy discussions.
Person Specification
All criteria noted below are essential requirements of the role.
Qualifications
- A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance.
Experience and Knowledge
- Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.
- An understanding of Care Quality Commission regulatory requirements.
- Proven leadership experience in a healthcare setting, including team management and service development.
- Strong understanding of evidence-based practice and clinical governance.
- A sound understanding and experience of safeguarding children/young people and vulnerable adults.
- Experience in training and mentoring healthcare professionals.
- Knowledge of NHS structures and commissioning processes.
- An understanding of working within the third sector or charitable organisations.
Skills and Behaviours
- Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.
- Ability to work independently and collaboratively within a multidisciplinary environment.
- Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems.
Attitudes
- Commitment to patient-centred care and advocacy for people with ME.
Clinical Lead (Healthcare Services) employer: Action for ME
At Action for ME, we pride ourselves on being an exceptional employer dedicated to improving the lives of individuals affected by Myalgic Encephalomyelitis (ME). Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development within a small, dynamic team. Located in a vibrant community, we offer a unique chance to make a meaningful impact while enjoying a fulfilling career in healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Lead (Healthcare Services)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved with chronic illness management. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your passion for ME! When you get the chance to meet potential employers or colleagues, share your experiences and commitment to supporting individuals with long-term health conditions. It’ll make you stand out!
✨Tip Number 3
Prepare for interviews by brushing up on CQC standards and best practices in clinical care. Being well-versed in these areas will show that you're ready to take on the Clinical Lead role with confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference in healthcare services. Your next big opportunity could be just a click away!
We think you need these skills to ace Clinical Lead (Healthcare Services)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals with long-term health conditions shine through. We want to see how your experiences and values align with our mission at Action for ME.
Tailor Your Application:Make sure to tailor your application specifically for the Clinical Lead role. Highlight your relevant qualifications and experiences that demonstrate your ability to lead and develop healthcare services effectively.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference in the lives of those with ME.
How to prepare for a job interview at Action for ME
✨Know Your Stuff
Make sure you brush up on your knowledge of Myalgic Encephalomyelitis (ME) and the specific challenges faced by those living with it. Familiarise yourself with the latest evidence-based practices and national guidelines, as well as the Care Quality Commission (CQC) requirements. This will show that you're not just passionate but also well-informed.
✨Showcase Your Leadership Skills
Prepare examples of your previous leadership experiences in healthcare settings. Think about times when you've successfully managed a team or developed services. Be ready to discuss how you can lead and mentor others, especially in a small team environment like the one at Action for ME.
✨Engage with the Team Dynamics
Since you'll be working closely with multidisciplinary teams, think about how you can foster collaboration. Prepare to discuss your approach to teamwork and how you can enhance service delivery through effective communication and support. Highlight any experience you have in training or mentoring healthcare professionals.
✨Be Ready for Scenario Questions
Expect questions that assess your clinical decision-making skills and ability to handle complex cases. Prepare for hypothetical scenarios related to patient care and safeguarding. This is your chance to demonstrate your critical thinking and problem-solving abilities, so think through your responses beforehand.
