At a Glance
- Tasks: Manage and maintain supporter data to ensure accurate fundraising processes.
- Company: Join Action for Children, a charity dedicated to creating safe childhoods.
- Benefits: Enjoy over 7 weeks of annual leave, flexible working, and great discounts.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in children's lives through data management.
- Qualifications: Experience with databases and strong attention to detail required.
The predicted salary is between 27000 - 27000 £ per year.
Salary: £27,000 per annum
Location: Watford (Hybrid)
Contract/Hours: Permanent, Full Time – 35 hours per week
Benefits:
- Over 7 weeks’ annual leave (inclusive, pro rata where applicable), with the option to buy or sell leave.
- Excellent learning and development opportunities.
- Flexible maternity, paternity and adoption packages.
- Up to 5% employer pension contribution and life assurance.
- Blue Light Card eligibility with discounts at over 15,000 retailers.
At Action for Children, we’re driven by love. Every day, we work to ensure children and young people have safe, happy childhoods. Behind every donation is the opportunity to change a child’s life, and behind every successful fundraising campaign is a team ensuring every gift is processed accurately and every supporter is valued.
A bit about the role:
Our vision is that every child and young person has a safe and happy childhood. Behind every supporter, donation and fundraising campaigns is accurate, meaningful data that helps us continue delivering vital services to children, young people and families across the country.
We’re looking for a VI & Supporter Data Officer to join our team and play a key role in maintaining the quality, accuracy and integrity of our supporter data. You’ll help ensure that fundraising income is processed correctly, Gift Aid is administered compliantly, and our teams have the information they need to build strong relationships with our supporters.
This is an exciting opportunity for someone who enjoys working with data, improving processes and using their attention to detail to make a real difference.
You’ll be responsible for maintaining and updating supporter records within RENXT, ensuring information is accurate, secure and compliant with GDPR and fundraising regulations. You’ll support a range of database and income processing activities, including:
- Processing Gift Aid declarations and supporting accurate Gift Aid claims in line with HMRC requirements.
- Maintaining high-quality supporter data through data cleansing, record updates, duplicate management and quality checks.
- Producing accurate supporter selections and segmentation lists for fundraising campaigns, stewardship activities and communications.
- Processing fundraising income from platforms such as JustGiving and PayPal, ensuring information is accurately recorded.
- Working closely with Data Analysts, the Database Manager and fundraising teams to ensure database updates are completed efficiently.
- Supporting the development and improvement of income processing and supporter data management processes.
- Producing reports and using data insights to support fundraising activity.
About you:
You’ll be someone who enjoys working with data and has excellent attention to detail. You’ll be confident managing information accurately, working to deadlines and ensuring compliance with data protection requirements.
You’ll ideally have:
- Experience working with supporter databases, CRMs or data management systems.
- Experience using systems such as Raiser’s Edge, Salesforce, RENXT/LMS or similar CRM platforms (desirable).
- Experience processing fundraising income or working within a supporter data environment.
- Strong Microsoft Excel skills and confidence working with data.
- Experience using reporting tools such as Power BI or similar data visualisation tools (desirable).
- An understanding of GDPR, Gift Aid and the importance of maintaining accurate records.
- Excellent organisational skills with the ability to manage your own workload and meet deadlines.
- Strong communication skills and the ability to work collaboratively with colleagues across different teams.
Why Action for Children?
Every child deserves a safe and happy childhood. By joining us, you’ll become part of a charity that’s been making a difference for over 150 years. Together, we’ll continue creating brighter futures for children, young people and families across the UK.
Good to know:
Please note we are unable to offer visa sponsorship for this role. There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Diversity, equality and inclusion:
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity for all groups in society and for Action for Children.
Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
VI and Supporter Data Officer in Watford employer: Action for Children
Action for Children is an exceptional employer dedicated to fostering a supportive and inclusive work environment in Wirral. With flexible part-time hours, employees benefit from a strong emphasis on professional development and the opportunity to make a meaningful impact on the lives of children and young people. Our collaborative culture encourages innovation and personal growth, making it a rewarding place to work for those passionate about emotional wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land VI and Supporter Data Officer in Watford
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Action for Children.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Action for Children.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Action for Children.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Action for Children. Apply directly through us to stand out!
We think you need these skills to ace VI and Supporter Data Officer in Watford
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Action for Children. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like VI and Supporter Data Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Action for Children
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Action for Children. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
