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- Tasks: Administer and enhance Salesforce to support vital services for children.
- Company: Join Action for Children, a passionate organisation dedicated to making a difference.
- Benefits: Enjoy 29 days leave, professional development, and discounts with national retailers.
- Other info: Flexible working environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact on vulnerable children's lives while growing your career.
- Qualifications: Salesforce Admin certification and experience in platform administration required.
The predicted salary is between 42000 - 42000 £ per year.
Salary: £42,000 per annum.
Location: Remote.
Contract: Fixed Term Contract for 12 months covering Maternity Leave, 35 hours per week.
Benefits: 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. Gain professional qualifications and excellent training/development opportunities. Flexible maternity, adoption, and paternity packages. Pension with up to 7% employer contribution with included life assurance cover. Staff discount and Blue Light Card eligibility with 15,000 national retailer's discounts.
A bit about the role: This is an exciting opportunity to join the Information Technology team as a Salesforce Analyst on a 12‑month fixed term maternity cover contract. Working as part of a small Salesforce team, you will play a key role in the ongoing development, support and optimisation of our Salesforce platform, which underpins a wide range of services across the organisation. You’ll be responsible for maintaining system stability and performance, supporting users, and delivering enhancements that improve how teams use Salesforce to deliver better outcomes for children and young people.
How you'll help to create brighter futures:
- Administer, maintain and support Salesforce (Sales and Service Cloud), ensuring systems are reliable, secure and meet service expectations.
- Design and deliver enhancements including automation, reports and new functionality.
- Act as a bridge between business stakeholders and technology, translating requirements into effective solutions.
- Monitor, troubleshoot and resolve issues, contributing to continuous service improvement.
- Work within change and release processes to ensure safe and controlled system updates.
- Support users and promote best practice to improve adoption and user experience.
Let's talk about you:
- Previous track record of Salesforce platform administration, including building and configuring custom objects and process automation.
- Salesforce Admin certification.
- Knowledge and experience of developing sites in Experience Cloud.
- Experience of installation and configuration of third-party applications within the Salesforce platform.
- Experience of stakeholder management.
- Knowledge and understanding of the principles of information security and data protection.
- Must be a self-motivated individual with the ability to work unsupervised.
- Able to document requirements and work with business analysts as required.
- Ability to assess the impact of new requirements.
- Good verbal and written communication.
The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check.
Contact: email us at recruitmentservice@actionforchildren.org.uk quoting reference 13113.
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality, and inclusion: At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Closing Date: Tuesday 26th May 2026. Interviews will be week commencing 1st June 2026.
Salesforce Analyst in Watford employer: Action for Children
Contact Detail:
Action for Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Analyst in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Salesforce Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common Salesforce Analyst interview questions and practice your answers. We want you to feel confident and ready to showcase your skills and experience when the time comes.
✨Tip Number 3
Show off your Salesforce skills! If you’ve worked on any cool projects or have certifications, make sure to highlight them during interviews. This is your chance to shine and demonstrate how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to support children and young people.
We think you need these skills to ace Salesforce Analyst in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Analyst role. Highlight your relevant experience, especially any Salesforce platform administration and stakeholder management skills. We want to see how you can bring value to our team!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission at Action for Children. Be genuine and let your personality come through.
Showcase Your Certifications: If you've got your Salesforce Admin certification or any other relevant qualifications, make sure they stand out in your application. We love seeing candidates who are committed to their professional development!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Action for Children
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Familiarise yourself with the latest features and functionalities of both Sales and Service Cloud, as well as any recent updates. Being able to discuss specific examples of how you've used Salesforce in past roles will show that you're not just familiar with the platform, but that you can also leverage it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled challenges in previous roles, especially those related to system stability and user support. Think of specific instances where you identified issues, implemented solutions, and improved processes. This will demonstrate your ability to contribute to continuous service improvement, which is key for the role.
✨Communicate Like a Pro
Since you'll be acting as a bridge between business stakeholders and technology, practice articulating technical concepts in simple terms. Be ready to explain how you gather requirements and translate them into effective solutions. Good verbal and written communication skills are essential, so consider preparing a few examples of how you've successfully communicated with non-technical stakeholders.
✨Emphasise Your Team Spirit
Action for Children values collaboration, so highlight your experience working within teams. Share examples of how you've supported colleagues or contributed to team projects, especially in a Salesforce context. Showing that you can work well with others and promote best practices will align perfectly with their mission to improve outcomes for children and young people.