At a Glance
- Tasks: Lead a team to support young people in overcoming challenges and achieving brighter futures.
- Company: Join Action for Children, dedicated to creating safe and happy childhoods.
- Benefits: Enjoy over 7 weeks paid leave, flexible working, and professional training opportunities.
- Other info: Be part of a supportive community focused on empowering young individuals.
- Why this job: Make a real difference in the lives of young people while developing your leadership skills.
- Qualifications: Experience in youth work and strong leadership abilities are essential.
The predicted salary is between 30078 - 36762 £ per year.
Salary: £37,000.00 per annum plus £700.00 on-call allowance
Location: Guernsey, Channel Islands
Contract/Hours: Permanent - Full-Time - 37 hours per week. We would expect a degree of flexibility around working hours to meet the demands of the service and service users, including occasional weekend or early evening work.
Benefits:
- Over 7 weeks inclusive paid leave and the option to buy or sell leave
- Excellent training and the opportunity to undertake professional training for some roles
- Flexible maternity, paternity and adoption packages
- Up to 5% employer contribution and life assurance cover
- Blue Light Card eligibility with discounts at 15,000 national retailers
About the role:
The Guernsey Youth & Housing Project supports young people aged 11 to 25 across the Bailiwick, helping them overcome challenges and build brighter futures. Our work focuses on preventing homelessness and addressing the wider issues that can lead to it, including independent living skills, substance use, leaving care, employability, and social isolation. Through more than 20 dedicated projects, we provide practical support, guidance, and opportunities that enable young people to thrive.
As Service Coordinator, you will play a vital role in both leading people and changing lives. You will provide direct support to young people while managing and developing a small team of frontline workers. Through effective leadership, supervision, and operational management, you will help ensure the delivery of high-quality services that achieve positive outcomes for children and young people.
This role has a particular focus on our Employment & Wellbeing Service, supporting young people to access training, employment, and meaningful opportunities while improving their overall wellbeing. You will also oversee our volunteer programme and coordinate our Action Mentoring volunteers, helping to build strong networks of support around young people.
We are proud to offer services that are welcoming, accessible, and centred on respect. We value every young person as an individual and are committed to providing professional, non-judgemental, and confidential support that empowers young people to make informed, healthy decisions and realise their full potential.
This is an exciting opportunity for someone who is passionate about youth work, confident in leading others, and motivated by the chance to make a lasting difference in their community.
How you'll help to create brighter futures:
- Providing high quality services to children, young people and their families, based on an assessment of need and outcomes.
- Working closely with senior staff and managers to review and evaluate service provision, ensuring continued improvements are made, driving innovation and business development, in particular for an assigned area of work.
- Participating, chairing, facilitating and leading relevant multiagency meetings e.g. service planning meetings, home visits and conference meetings, where appropriate.
- Being responsible for the delivery of quality services, including operational and strategic planning and deployment of resources and to work with commissioners and other external bodies.
- Nurturing, developing and promoting effective relationships and channels of communication with colleagues, community organisations, partner agencies and other external agencies.
- Providing direct and overall line management of staff, applying appropriate policies and procedures, also sharing knowledge and experience through coaching and mentoring techniques.
- Ensuring case work standards are adhered to from referral through to closure of cases, using appropriate IT systems.
- Producing and presenting analytical and written reports, using data and other sources to improve performance and service delivery.
Let's talk about you:
In the role of our Service Coordinator, we're ideally looking for someone who has:
- Significant post qualification experience of working with children, young people and or families in a multi-agency environment and achieving positive outcomes through intervention.
- Delivery of service user needs assessment, ensuring accurate and update retention of information.
- Advanced experience of chairing, supporting and contributing to service planning meetings.
- Producing clear, concise written reports capturing and progressing the salient issues to action.
- Competent in the use of Microsoft Outlook packages i.e. Word, email etc.
- To prioritise workload, including staff to achieve and deliver within agreed timescales.
- To manage and develop subordinate staff or a team.
Services Coordinator employer: Action for Children
Action for Children is an exceptional employer dedicated to fostering a supportive and inclusive work environment in Wirral. With flexible part-time hours, employees benefit from a strong emphasis on professional development and the opportunity to make a meaningful impact on the lives of children and young people. Our collaborative culture encourages innovation and personal growth, making it a rewarding place to work for those passionate about emotional wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Services Coordinator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Action for Children.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Action for Children!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Action for Children, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Action for Children or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Services Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Action for Children:Before hitting send, make sure to tailor your application specifically to Action for Children! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Action for Children
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
