At a Glance
- Tasks: Lead and coordinate support services for vulnerable young people in North Wales.
- Company: Join Action for Children, a passionate team dedicated to improving children's lives.
- Benefits: Enjoy over 7 weeks paid leave, flexible working, and professional training opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real difference in young people's lives and help them thrive in education.
- Qualifications: Strong leadership skills and effective communication with young people and professionals.
The predicted salary is between 33000 - 33000 £ per year.
Salary: £33,000 per annum
Location: North Wales – Flintshire, Conway, Denbighshire, Gwynedd
Contract/Hours: Temporary contract until March 2027 / Full Time - 37 hours per week
Closing date for applications is midnight of Sunday 16th August and Interviews scheduled for 20th/21st August.
Benefits:
- Over 7 weeks inclusive paid leave and the option to buy or sell leave
- Excellent training and the opportunity to undertake professional training for some roles
- Flexible maternity, paternity and adoption packages
- Up to 5% employer contribution and life assurance cover
- Blue Light Card eligibility with discounts at 15,000 national retailers
At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.
A bit about the role:
The Service Coordinator will lead the planning, coordination, and quality assurance of structured StepED interventions delivered to small groups of young people in school settings across North Wales. You’ll work closely with schools, practitioners, and partner agencies to ensure programmes support young people to re‑engage with learning, improve attendance, develop positive relationships, and build the confidence and skills they need to thrive.
As a Service Coordinator, your role includes monitoring programme delivery and outcomes, supporting staff, strengthening relationships with educational settings, and identifying opportunities for growth and improvement. You’ll ensure interventions remain responsive to young people’s needs, aligned with best practice, and contribute to positive educational, social, and wellbeing outcomes.
About the Service:
Action for Children has been awarded funding through the Serious Violence Duty to deliver our school‑based intervention programme, StepED, across North Wales. StepED provides early, targeted support to young people aged 10–18 who may be at risk of disengaging from education, vulnerable to criminal exploitation, or experiencing negative influences in school or their wider community. Through tailored interventions, we help young people build confidence, resilience, and stronger connections with learning.
We work closely with Local Authorities, North Wales Police, schools, and other education partners to identify young people early and reduce both the risk and impact of criminal exploitation. At the heart of the service is a belief in every young person’s potential. We aim to help them feel safe, valued, and empowered to make positive choices and achieve better outcomes in education and life.
What you do could make a difference:
- Lead and coordinate services for vulnerable young people across North Wales, working closely with Local Authorities, Youth Justice Services, North Wales Police, schools, and other partners.
- Oversee the planning, delivery, and evaluation of group programmes for young people at risk of disengaging from education, providing guidance and support to practitioners.
- Build strong multi‑agency partnerships to ensure joined‑up, effective support for young people and their families.
- Monitor programme quality and impact, using data and feedback to drive improvement and ensure safeguarding and best practice standards.
- Develop creative approaches that strengthen young people’s resilience, life skills, confidence, employability, and ability to make positive choices.
- Champion young people’s voices and maintain high‑quality case management and reporting to demonstrate progress and shape future service development.
Let's talk about you:
- Strong leadership, coordination, and organisational skills.
- Effective communication with young people, families, and professionals.
- Confident facilitating groups and supporting staff performance.
- Skilled in evidence gathering, reporting, and analysis.
- Knowledgeable in safeguarding, risk assessment, and professional boundaries.
- Flexible, reflective team player committed to young people’s wellbeing and continuous improvement.
- To hold or to be willing to work towards a qualification relevant to the work or experience and ongoing professional development.
Why Action for Children?
Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.
We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here. Will you join us?
Diversity, equality and inclusion:
We work hard to create an inclusive environment. One where individuality is celebrated and where everyone feels valued and supported. Because when we come together, with skills like yours, we’re capable of amazing things. We actively encourage applications from people with Black, Asian and Minority Ethnic backgrounds and people with a disability, as these groups are under-represented within Action for Children.
Please note we are unable to offer visa sponsorship for this role.
Service Coordinator in Mold employer: Action for Children
Action for Children is an exceptional employer dedicated to fostering a supportive and inclusive work environment in Wirral. With flexible part-time hours, employees benefit from a strong emphasis on professional development and the opportunity to make a meaningful impact on the lives of children and young people. Our collaborative culture encourages innovation and personal growth, making it a rewarding place to work for those passionate about emotional wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Mold
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Action for Children, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Service Coordinator in Mold
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Action for Children. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Action for Children. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Action for Children
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Action for Children.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Service Coordinator role at Action for Children, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Action for Children that you can think critically and act effectively under pressure.