Residential Support Worker in Hexham

Salary: Up to £28,100 per annum – plus £3,600 per annum in sleep-in allowance based on an average of 6 sleep-ins per month

Location: Hexham

Contract/Hours: Perm/Full time – 37 hours per week

Benefits:

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers

A bit about the role:

As a Residential Support Worker at Monksfield, you’ll support children with moderate to severe learning difficulties and complex health needs through daily routines, personal care, play, learning and social activities. You’ll help young people build new skills, explore interests and grow in confidence through meaningful, engaging experiences. The role includes completing risk assessments, contributing to care planning, advocating for each child and working closely with families and professionals. It’s an active, hands-on position requiring compassion, patience and commitment. Staff bring their own hobbies into their role, from music to sports to inspire children and spark new opportunities. With varied shifts across mornings, evenings, nights and weekly sleep-ins, flexibility is essential.

About the service:

Monksfield is a lively, energetic home, grounded by strong care, routine and purpose. Staff describe it as a family-like culture built on genuine connection, support and shared commitment. Every small step a child takes gaining confidence, trying something new, managing a difficult moment, is celebrated as a meaningful achievement. The team reflects together, learns together and always has each other’s back, creating a safe, nurturing environment for both children and staff. At its core, Monksfield is a place where every child is valued, loved and encouraged to experience life fully, without limits placed by disability.

How you’ll help to create brighter futures:

• Show compassion, emotional resilience, and the ability to respond positively to challenging situations.
• Communicate effectively with children, families and professionals, using a range of techniques to build trust and understanding.
• Demonstrate a solution-focused approach to problem-solving, both independently and as part of a team.
• Values diversity and inclusivity, showing sensitivity and respect for the needs of all children and colleagues.

Let’s talk about you:

• Experience working within a care setting.
• Has, or is working towards, a Level 3 Diploma in Residential Childcare (or equivalent, to be achieved within 2 years of starting).
• Experience and training in safeguarding.
• An innovative and creative approach to problem solving.
• Experience of developing tailored care plans.
• The ability to create a safe and fun environment for both staff and children in the home and in the community.

Diversity, equality and inclusion:

We actively encourage applications from people with Black, Asian and Minority Ethnic backgrounds and people with a disability, as these groups are under-represented within Action for Children. Men are currently under-represented within our Children Service roles. We’d like to change that. So we really encourage men to apply for any of our Children Service roles.