Estates Administrator

Estates Administrator

Cardiff Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Estates Manager with admin tasks and system updates to improve children's services.
  • Company: Join Action for Children, a passionate non-profit dedicated to supporting vulnerable children across the UK.
  • Benefits: Enjoy 29 days annual leave, flexible working options, and discounts at 15,000 retailers.
  • Why this job: Make a real difference in children's lives while gaining professional qualifications and development opportunities.
  • Qualifications: Experience in estates administration, excellent customer service skills, and proficiency in IT are essential.
  • Other info: Diversity and inclusion are key values; we encourage applications from under-represented groups.

The predicted salary is between 20000 - 30000 £ per year.

Salary: £24,300 per annum. Contract: Permanent – 35 hours per week. 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. Gain professional qualifications and excellent training/development opportunities. Flexible maternity, adoption, and paternity packages. Pension with up to 7% employer contribution with included life assurance cover. Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.

This is an exciting opportunity based at our Head office in Cardiff. We are looking for an Estates Administrator to support a designated Regional Estates Manager and subsequently an allocated area of Services within the UK. You will support with a variety of tasks including undertaking regular updates to our systems across the Estates department including Compliance, Salesforce, travel, Utilities and aspects of H & S. As well as other general admin duties, you will be supporting our services by consulting with external contractors as and when necessary, to obtain any additional information relevant to any ongoing projects at our properties such as repairs or planned maintenance work. This will be a varied role, in which you'll need to provide an effective, efficient service which would suit an experienced administrative professional wanting to make a difference to the lives of children and families across the UK.

How you’ll help to create brighter futures

  • Providing a high-quality range of administrative services to support our Estates and Facilities team.
  • Managing, updating, and running reports from our internal databases.
  • Conversing with a variety of external contacts, companies, and professionals from a variety of backgrounds both internally and externally.

Let’s talk about you

  • Demonstrable experience within an estates administrative environment is desirable.
  • Excellent customer service skills, with an ability to de-escalate challenging situations.
  • Being effective, intuitive, flexible, and able to work on your own initiative as well as part of a team, to meet deadlines.
  • Proficiency in IT skills is a requirement for this role with advanced knowledge of using PCs on a business network running MS Windows and Office, along with email and internet and specific business applications i.e., finance.
  • Experience of providing a confidential, professional service and to work flexibly to meet the demands of the role.
  • Good at prioritising and meeting deadlines with excellent organisation and planning skills.

Please see the Job Description for the full list of accountabilities and requirements.

Closing Date: Thursday 29th May 2025. Interviews will be week commencing 9th June in our Cardiff Office. Please note we are unable to offer visa sponsorship for this role.

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children.

Estates Administrator employer: Action for Children

Action for Children is an exceptional employer, offering a fulfilling work environment in Cardiff where your contributions directly impact the lives of vulnerable children and families. With a strong commitment to employee development, you will benefit from professional training opportunities, generous annual leave, and a supportive culture that values diversity and inclusion. Join us to be part of a passionate team dedicated to making a meaningful difference while enjoying competitive benefits and a flexible work-life balance.
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Contact Detail:

Action for Children Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Estates Administrator

✨Tip Number 1

Familiarise yourself with the specific software and systems mentioned in the job description, such as Salesforce and compliance databases. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.

✨Tip Number 2

Research Action for Children’s mission and values thoroughly. Understanding their commitment to supporting vulnerable children will help you articulate how your personal values align with theirs, making you a more compelling candidate.

✨Tip Number 3

Prepare examples of how you've successfully managed administrative tasks in previous roles, especially those that required flexibility and problem-solving. This will help you illustrate your ability to handle the varied responsibilities of the Estates Administrator role.

✨Tip Number 4

Network with current or former employees of Action for Children on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the role, which can give you an edge in your application and interview.

We think you need these skills to ace Estates Administrator

Administrative Skills
Customer Service Skills
IT Proficiency
MS Office Suite
Database Management
Communication Skills
Organisation and Planning Skills
Problem-Solving Skills
Flexibility and Adaptability
Time Management
Attention to Detail
Confidentiality
Teamwork
Initiative

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in estates administration. Focus on your administrative skills, customer service abilities, and any specific IT proficiencies that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting children and families. Mention how your skills and experiences make you a great fit for the Estates Administrator role at Action for Children.

Highlight Relevant Experience: In your application, emphasise any previous roles where you managed databases, liaised with external contacts, or provided administrative support. Use specific examples to demonstrate your capabilities.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Action for Children

✨Research Action for Children

Before your interview, take some time to learn about Action for Children’s mission and values. Understanding their commitment to supporting vulnerable children will help you align your answers with their goals and demonstrate your passion for the role.

✨Showcase Your Administrative Skills

Be prepared to discuss your previous experience in administrative roles, particularly in estates management. Highlight specific examples where you've successfully managed databases, handled compliance tasks, or liaised with external contractors.

✨Demonstrate Customer Service Excellence

Since excellent customer service skills are crucial for this role, think of instances where you've effectively de-escalated challenging situations. Be ready to share these experiences during the interview to showcase your ability to handle difficult interactions.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, ongoing projects, or professional development opportunities within Action for Children to show your genuine interest in the position.

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