Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with case management and help them achieve their goals.
- Company: Join ABCD, a legacy organisation dedicated to empowering the Greater Boston community.
- Benefits: Enjoy competitive health coverage, retirement plans, and continuous learning opportunities.
- Why this job: Make a real difference in people's lives while working in an inclusive and collaborative environment.
- Qualifications: High school diploma required; experience in case management or job development preferred.
- Other info: Bilingual skills in Haitian Creole or Cape Verdean Creole are essential.
The predicted salary is between 28800 - 43200 £ per year.
Client Advocate
Department: Community Coordination
Employment Type: Permanent – Full Time
Location: Dorchester
Description
Key Responsibilities
- Responsible for maintaining case management files, and providing supportive services and referrals
- Conduct intake process and assist clients in establishing educational and occupational goals.
- Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
- Identify support services needed and make appropriate referrals and orient new clients to referred programs.
- Conduct workshops for the diverse populations of a specific community.
- Assist clients in properly completing job applications and resumes for employment opportunities.
- Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
- Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
- Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required
- Demonstrated proficiency in Microsoft Word and Excel required.
- Excellent oral and written communication skills
- Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
- Bilingual skill in Cape Verdean Creole is required.
Why Work Here
- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community\’s most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
#J-18808-Ljbffr
Client Advocate employer: Action for Boston Community Development
Contact Detail:
Action for Boston Community Development Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advocate
✨Tip Number 1
Familiarise yourself with the specific communities mentioned in the job description, such as Boston, Malden, Medford, and Everett. Understanding the unique challenges and resources available in these areas will help you connect better with clients and demonstrate your commitment to community development.
✨Tip Number 2
Network with local organisations that provide support services similar to those offered by ABCD. Building relationships with these groups can enhance your knowledge of available resources and show your proactive approach to client advocacy.
✨Tip Number 3
Brush up on your bilingual skills, especially in Haitian Creole or Cape Verdean Creole, if applicable. Being able to communicate effectively with diverse populations is crucial for this role and can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with case management and how you've successfully supported clients in the past. Think of specific examples that highlight your ability to build relationships and navigate complex situations, as this will resonate well during interviews.
We think you need these skills to ace Client Advocate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in case management, job development, or office support. Emphasise any skills that align with the responsibilities of a Client Advocate, such as communication and relationship-building.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community development and your understanding of the challenges faced by individuals at or below the poverty line. Mention specific experiences that demonstrate your ability to support diverse populations.
Highlight Bilingual Skills: If you are bilingual in Haitian Creole or Cape Verdean Creole, make sure to prominently feature this in your application. This skill is essential for the role and can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Client Advocate.
How to prepare for a job interview at Action for Boston Community Development
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Advocate. Familiarise yourself with case management, community resources, and the specific needs of clients living at or below the poverty line.
✨Showcase Your Communication Skills
Since excellent oral and written communication skills are essential for this role, prepare to demonstrate your ability to communicate effectively. Consider sharing examples of how you've successfully interacted with diverse populations in the past.
✨Highlight Relevant Experience
If you have experience in case management or job development, be ready to discuss it in detail. Use specific examples to illustrate how your background aligns with the job requirements and how you can contribute to the team.
✨Prepare for Bilingual Questions
Given that bilingual skills in Haitian Creole or Cape Verdean Creole are required, be prepared to demonstrate your language proficiency. Practice answering common interview questions in both English and the relevant language to showcase your skills.
