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For Companies At a Glance
- Tasks: Support clients in achieving their goals and connect them with essential services.
- Company: Join ABCD, a community-focused organisation making a real difference in Boston.
- Benefits: Enjoy competitive pay, health coverage, retirement plans, and continuous learning opportunities.
- Why this job: Empower individuals and create lasting change in your community every day.
- Qualifications: High school diploma, case management experience, and bilingual in Spanish required.
- Other info: Be part of a passionate team dedicated to fighting poverty and promoting inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Bilingual Client Advocate
Department: Community Coordination
Employment Type: Permanent – Full Time
Location: Allston/Brighton
Compensation: $43,625 / year
Description
ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden. As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neighborhood site.
Key Responsibilities
- Responsible for maintaining case management files, and providing supportive services and referrals
- Conduct intake process and assist clients in establishing educational and occupational goals.
- Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
- Identify support services needed and make appropriate referrals and orient new clients to referred programs.
- Conduct workshops for the diverse populations of a specific community.
- Assist clients in properly completing job applications and resumes for employment opportunities.
- Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
- Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
- Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required
- Demonstrated proficiency in Microsoft Word and Excel required
- Excellent oral and written communication skills
- Bilingual skills in Spanish required
- Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
Why Work Here
- Make a Difference liegen: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community\’s most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
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Client Advocate employer: Action for Boston Community Development
Contact Detail:
Action for Boston Community Development Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advocate
✨Tip Number 1
Network like a pro! Reach out to folks in your community and let them know you're on the job hunt. Attend local events or workshops related to client advocacy – you never know who might have a lead for you!
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to share your story and what makes you a great fit for the Client Advocate role. Keep it concise and engaging – you want them to remember you!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Client Advocate role, and applying directly gives you a better shot at standing out from the crowd.
We think you need these skills to ace Client Advocate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Advocate role. Highlight your experience in case management and any relevant skills that match the job description. We want to see how you can make a difference!
Showcase Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, so don’t hold back on showcasing your written skills!
Highlight Your Experience with Diverse Populations: Mention any experience you have working with diverse communities or individuals from various backgrounds. This is super important for us at StudySmarter, as we value inclusivity and understanding in our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Action for Boston Community Development
✨Know Your Community
Familiarise yourself with the specific communities ABCD serves, like Boston and Malden. Understanding their unique challenges and resources will help you demonstrate your commitment to making a difference during the interview.
✨Showcase Your Communication Skills
As a Client Advocate, you'll need excellent oral and written communication skills. Prepare examples of how you've effectively communicated with diverse populations in the past, and be ready to discuss your bilingual skills in Spanish.
✨Highlight Your Case Management Experience
Be prepared to talk about your experience in case management or job development. Share specific instances where you've successfully assisted clients in achieving their goals, and how you maintained case management files.
✨Demonstrate Your Team Spirit
ABCD values teamwork and camaraderie. Think of examples that showcase your ability to work collaboratively with others, especially in community settings. This will show that you're not just a lone wolf but a team player ready to contribute to their mission.
