Bilingual Client Advocate in Brighton

Bilingual Client Advocate in Brighton

Brighton Full-Time 30000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients with case management and help them achieve their educational and job goals.
  • Company: Join ABCD, a community-focused organisation making a real difference in Greater Boston.
  • Benefits: Enjoy competitive pay, health coverage, retirement plans, and continuous learning opportunities.
  • Why this job: Empower individuals and create lasting change in your community every day.
  • Qualifications: High school diploma, bilingual in Spanish, and strong communication skills required.
  • Other info: Be part of a passionate team dedicated to combating poverty and promoting inclusivity.

The predicted salary is between 30000 - 50000 £ per year.

ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden. As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neighborhood site.

Key Responsibilities

  • Responsible for maintaining case management files, and providing supportive services and referrals.
  • Conduct intake process and assist clients in establishing educational and occupational goals.
  • Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
  • Identify support services needed and make appropriate referrals and orient new clients to referred programs.
  • Conduct workshops for the diverse populations of a specific community.
  • Assist clients in properly completing job applications and resumes for employment opportunities.
  • Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
  • Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
  • Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

  • Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required.
  • Demonstrated proficiency in Microsoft Word and Excel required.
  • Excellent oral and written communication skills.
  • Bilingual skills in Spanish required.
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.

Why Work Here

  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

Bilingual Client Advocate in Brighton employer: Action for Boston Community Development

ABCD is an exceptional employer dedicated to making a meaningful impact in the Greater Boston community. With a strong commitment to inclusivity and continuous learning, employees benefit from comprehensive training opportunities and a supportive work culture that values diversity. Join a passionate team where your contributions directly empower individuals and foster positive change, all while enjoying competitive benefits and a legacy of over fifty years of community service.
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Contact Detail:

Action for Boston Community Development Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bilingual Client Advocate in Brighton

✨Tip Number 1

Network like a pro! Reach out to your connections in the community and let them know you're on the hunt for a Bilingual Client Advocate role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Practice makes perfect! Prepare for interviews by role-playing common questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience in case management and your bilingual skills.

✨Tip Number 3

Show your passion! When you get the chance to meet potential employers, whether at a job fair or networking event, express your enthusiasm for helping the community and making a difference. Your genuine interest can set you apart from other candidates.

✨Tip Number 4

Don't forget to follow up! After an interview or networking event, send a quick thank-you email to express your appreciation. This not only shows your professionalism but also keeps you fresh in their minds as they make hiring decisions.

We think you need these skills to ace Bilingual Client Advocate in Brighton

Bilingual Skills in Spanish
Case Management
Job Development
Microsoft Word Proficiency
Microsoft Excel Proficiency
Oral Communication Skills
Written Communication Skills
Cultural Sensitivity
Relationship Building
Workshop Facilitation
Client Support Services
Referral Coordination
Employment Application Assistance
Follow-up Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application for the Bilingual Client Advocate role. Highlight your relevant experience in case management and your bilingual skills, especially in Spanish. This shows us you understand the job and are genuinely interested!

Showcase Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. We want to see how well you can express your thoughts in writing, so don’t hold back on showcasing your skills!

Highlight Your Community Impact: We love candidates who are passionate about making a difference! Share any experiences where you've positively impacted your community or worked with diverse populations. This will resonate with our mission at StudySmarter.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Action for Boston Community Development

✨Know Your Community

Familiarise yourself with the specific communities you'll be serving. Understand their unique challenges and strengths, as this will help you connect with the interviewers and demonstrate your commitment to making a difference.

✨Showcase Your Bilingual Skills

Since bilingual skills in Spanish are a must, be prepared to demonstrate your language proficiency during the interview. Practice answering common questions in both English and Spanish to show your comfort level and ability to communicate effectively with diverse clients.

✨Highlight Relevant Experience

Bring up any past experiences in case management or community service that relate to the role. Use specific examples to illustrate how you've successfully supported clients in achieving their goals, as this will showcase your capability and passion for the position.

✨Prepare Questions for Them

Think of insightful questions to ask the interviewers about their programs and initiatives. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and career aspirations.

Bilingual Client Advocate in Brighton
Action for Boston Community Development
Location: Brighton

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