Information and Advice Officer in London

Information and Advice Officer in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Action Disability Kensington and Chelsea

At a Glance

  • Tasks: Provide vital information and advice to empower disabled individuals in the community.
  • Company: Join a passionate team at Action Disability Kensington & Chelsea, dedicated to inclusivity.
  • Benefits: Enjoy hybrid working, professional development, and a supportive team environment.
  • Other info: Lived experience of disability is a plus; we value diversity and inclusion.
  • Why this job: Make a real difference in people's lives while promoting independence and accessibility.
  • Qualifications: Experience in information services and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

Action Disability Kensington & Chelsea (ADKC) is a local Disabled People’s Organisation committed to removing barriers, promoting independence and ensuring disabled people can access the information, services and opportunities they need to live the lives they choose. Our work is guided by the social model of disability recognising that people are disabled by barriers in society, not by their impairment. We work alongside disabled people to challenge those barriers and create a more inclusive and accessible community for everyone.

We are looking for an enthusiastic, compassionate and organised Information & Advice Officer to join our friendly and dedicated team. This is an exciting opportunity for someone who is passionate about accessible communication, enjoys supporting people and wants their work to make a genuine difference within the local community.

The Role

You will play a key part in delivering ADKC’s Information and Advice service, providing clear, accurate and accessible information to disabled people, their families and professionals across Kensington & Chelsea. Your work will include:

  • Providing high-quality information and advice support
  • Producing accessible factsheets, newsletters and website content
  • Creating promotional materials and displays
  • Supporting people to access local services, opportunities and information
  • Contributing to ADKC’s wider work promoting inclusion, choice and independent living

This is a varied and rewarding role where no two days are the same, and where your work will have a direct impact on people’s lives.

About You

We’re looking for someone who has:

  • Experience delivering information and advice services
  • Excellent written and verbal communication skills
  • Experience producing clear, accessible written materials
  • Strong organisational skills and attention to detail
  • An understanding of disability equality and the social model of disability

Desirable:

  • Lived experience of disability
  • Experience working in the voluntary, community or disability sector

Most importantly, we are looking for someone who shares our commitment to removing barriers and supporting disabled people to have greater choice, control and independence.

Why Join ADKC?

At ADKC, lived experience, collaboration and community are at the heart of everything we do. We offer:

  • A fully accessible office
  • Hybrid working opportunities
  • A welcoming and supportive team environment
  • Opportunities for learning and professional development
  • Meaningful work that makes a real local difference

ADKC is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds. As a Disability Confident employer, we are committed to creating an inclusive recruitment process and supporting disabled applicants throughout the application process. Please let us know if you require any reasonable adjustments.

Information and Advice Officer in London employer: Action Disability Kensington and Chelsea

Action Disability Kensington & Chelsea (ADKC) is an exceptional employer dedicated to fostering an inclusive and supportive work environment where employees can thrive. With a strong commitment to professional development, hybrid working options, and a fully accessible office, ADKC empowers its team to make a meaningful impact in the local community while championing equality and diversity.

Action Disability Kensington and Chelsea

Contact Details:

Action Disability Kensington and Chelsea Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Information and Advice Officer in London

Tip Number 1

Network like a pro! Reach out to people in the disability sector, attend local events, and connect with organisations that align with your values. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting disabled people shine through. Share personal stories or experiences that highlight your commitment to making a difference in the community.

Tip Number 3

Prepare for interviews by researching ADKC and its mission. Understand their approach to disability equality and think about how your skills can contribute to their goals. Tailor your responses to show you’re not just a fit for the role, but for the organisation too!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a real impact in the lives of disabled individuals.

We think you need these skills to ace Information and Advice Officer in London

Information and Advice Service Delivery
Excellent Written Communication Skills
Excellent Verbal Communication Skills
Production of Accessible Written Materials
Strong Organisational Skills
Attention to Detail
Understanding of Disability Equality

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for supporting disabled people shine through. We want to see how much you care about making a difference in the community!

Be Clear and Concise:Make sure your written materials are easy to read and understand. Use straightforward language and avoid jargon. Remember, we value accessible communication just as much as you do!

Highlight Relevant Experience:Don’t forget to mention any experience you have in delivering information and advice services. We’re looking for specific examples that demonstrate your skills and understanding of disability equality.

Tailor Your Application:Take the time to customise your application for this role. Refer to the job description and align your skills and experiences with what we’re looking for. Apply through our website to make it official!

How to prepare for a job interview at Action Disability Kensington and Chelsea

Know Your Stuff

Make sure you understand the social model of disability and how it relates to the role. Familiarise yourself with ADKC's mission and values, as well as the specific services they provide. This will show your genuine interest and commitment to their cause.

Showcase Your Communication Skills

Since the role requires excellent written and verbal communication, prepare examples of how you've effectively communicated complex information in the past. Bring along samples of accessible materials you've created, like factsheets or newsletters, to demonstrate your skills.

Be Person-Centred

During the interview, emphasise your passion for supporting disabled people and promoting independence. Share personal stories or experiences that highlight your understanding of the challenges faced by disabled individuals and how you can help overcome those barriers.

Ask Thoughtful Questions

Prepare some insightful questions about ADKC’s work and future projects. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values. Consider asking about their approach to community engagement or how they measure the impact of their services.